Managed Print Potential The company already offers customized maintenance contracts with guaranteed response times and services printers and copiers. This positions them to expand into managed print services for small and mid sized businesses in Fairfield and nearby regions, emphasizing SLAs and bundled device management.

DMS IT Upsell In addition to hardware service, GTS Inc provides document management and IT solutions. There is an opportunity to upsell cloud based document workflows, secure print, and integration with existing systems to capture larger deals with SMBs seeking digital transformation.

Recurring Revenue With current revenue and a small team, expanding tiered maintenance contracts and annual plans can stabilize cash flow and increase customer lifetime value while offering predictable service revenue.

Analytics Powered Leverage tech stack including AWS and Google Analytics to offer remote monitoring, usage dashboards and proactive procurement suggestions for toner and supplies, reducing client downtime.

Cartridge and Supplies Cross selling OEM and compatible toner cartridges and office supplies to existing service customers can boost average ticket size, especially when bundled with service level agreements and on site support.