CRM Marketing Leverage current analytics and marketing tools to implement a lightweight CRM and marketing automation that turns site inquiries into repair appointments. With Google Analytics, Tag Manager, and Google Workspace already in use, deploy lead capture, online scheduling, and automated follow-ups to boost conversions and repeat business.

IT Modernization Assess the current IT footprint centered on Windows Server and IIS for modernization and security needs. Offer managed IT services, backups, and cloud-enabled options (for example Microsoft 365 migration) to reduce downtime and support scalable growth, including more reliable online booking and service reminders.

Fleet Partnerships Target local SMBs and small fleets for recurring maintenance, offering fast turnaround, pickup and delivery, and fleet pricing. Position as a convenient alternative to large chains, and propose an introductory fleet service contract to stabilize recurring revenue in Florissant and nearby areas.

Inventory Optimization Propose inventory and procurement optimization to shorten repair cycles and improve margins. Suggest supplier integrations and just-in-time ordering linked to service scheduling to reduce stockouts and ensure parts availability for common repairs.

Local Growth Capitalize on local presence by boosting local SEO and Google Business Profile performance, plus review generation. Explore co-marketing with nearby businesses to strengthen visibility and differentiate from national chains through speed, reliability, and neighborhood focus.