HappyOrNot Employee Directory
Information ServicesPirkanmaa, Finland51-200 Employees
HappyOrNot operates a microfeedback platform that captures sentiment from customers and employees in real time, eliminating the need for lengthy surveys. Its touch-based prompts via kiosks and signage provide a quick pulse, with optional follow-up that reveals the reasons behind responses. The system groups comments into themes to help managers identify root causes and determine practical next steps. Based in Tampere, Finland, the company serves frontline managers across retail, food service, transport, healthcare, and hospitality, with real-time visibility by location, shift, and time of day. Founded in 2009, it has worked with thousands of brands in about 135 countries and has accumulated billions of feedback moments. In 2025, it announced a collaboration with the National Pharmacy Association to bring real-time feedback to UK pharmacies.