Luxury Market Focus Harrolds specializes in high-end luxury fashion brands and personalized services, indicating an opportunity to offer premium solutions such as bespoke marketing, exclusive event sponsorships, or luxury-focused digital advertising to enhance customer engagement.

Digital Expansion With recent initiatives like launching a WeChat Official Account and integrating WeChat Pay and Alipay, there is potential to tailor digital payment solutions, social media marketing, and e-commerce enhancements to better serve their Australian and the expanding international clientele.

New Store Openings The upcoming concept store in Melbourne's fashion district suggests growth opportunities in retail technology, in-store digital experiences, and merchandise logistics to support higher customer volume and drive foot traffic.

International Presence Harrolds' expansion into the UK presents possibilities for providing cross-border supply chain solutions, international marketing services, and localized online platforms to strengthen their global reach and customer base.

Customer Service Excellence Offering tailored services like made-to-measure, private styling, and luxury consultations indicates an opportunity to develop advanced CRM systems or luxury client management tools to enhance personalized shopping experiences and foster customer loyalty.