HBCS, A Med-Metrix Company Email Format

Hospitals and Health CareDelaware, United States201-500 Employees

HBCS is a healthcare services company focused on helping hospitals and health systems manage the revenue cycle. By combining integrated technology platforms with industry expertise, it aims to optimize reimbursement and reduce bad debt through services including virtual patient registration, insurance reimbursement, and patient account resolution. For more than 35 years, hospitals and health systems have turned to HBCS to support patient relationships and financial stability, with outcomes including a 20% increase in collections, up to a 65% reduction in inventory, a 37% rise in self-pay collections, a 74% improvement in average speed to answer, and 98% satisfaction based on automated post-call surveys. Based in New Castle, Delaware, HBCS operates in the Hospitals and Health Care industry and maintains a sizeable workforce. Recent industry reporting notes that Med-Metrix expanded its portfolio in June 2026 with the acquisition of Vitalware from Health Catalyst.

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