Health Support Services (WA health system)
Hospitals and Health CareWestern Australia, Australia1001-5000 Employees
Health Support Services (HSS) is a Western Australian Government agency that provides shared services to the state's public health system. It delivers financial, information and communications technology, procurement and supply, and workforce services to more than 65,000 employees across WA's public health services and hospitals. The organization emphasizes simple, reliable, responsive, and sustainable service delivery and develops innovative technologies and streamlined ways of working to support front-line health care. These activities are aimed at enabling clinicians and other health workers to focus on patient care. Headquartered in Perth, Western Australia, HSS acts as a partner to public health services and hospitals within the state. It is guided by five values: prioritizing customers, caring for colleagues, finding a way, owning actions, and making a difference together. The agency notes a commitment to diversity, with 25% of staff from culturally and linguistically diverse backgrounds and 44% of its senior leadership being women, based on 2020-21 data. A recent development includes collaborations and public-health initiatives, such as partnerships with the Western Australian Aids Council and participation in public health awareness events.
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