HelpSquad Email Format
Outsourcing and Offshoring ConsultingPennsylvania, United States11-50 Employees
HelpSquad operates in the outsourcing and offshoring consulting space with a healthcare-focused arm, HelpSquad Health, serving providers who want to run more smoothly and deliver care more efficiently without added overhead. Its HIPAA-compliant virtual assistants handle patient communications around the clock—calls, chats, emails, texts, and social media—while managing appointment scheduling, insurance verification, EHR data entry, and FAQs through secure systems that integrate with existing tools. The service targets solo practices and growing networks, aiming to streamline operations and free in-house teams to focus on patient care. Its live-chat agents provide continuous real-time support for customer inquiries via website chats, SMS, and Facebook messages. Based in Hatboro, Pennsylvania, the company has received industry recognition in 2025, including a Clutch Global Award and a designation as best in the world in its field.