Insights

Healthcare Specialization HelpSquad's strong focus on healthcare support through HIPAA-compliant virtual assistants positions it as a specialized service provider for healthcare organizations seeking operational efficiency and enhanced patient engagement.

Recognition & Credibility Recent awards such as the global recognition and Clutch award enhance HelpSquad's credibility, making it an attractive partner for healthcare providers looking for proven service excellence.

Technology Integration The use of a diverse tech stack including WordPress, Google Analytics, and Cloudflare suggests HelpSquad's capability to implement and support advanced, secure, and scalable digital solutions for client engagement.

Growth & Expansion With recent high-profile recognitions and a notable customer support capacity, HelpSquad has potential opportunities to expand within the healthcare industry looking to outsource contact center and support functions.

Market Positioning Operating in a niche segment with competitors like Smith.ai and Intercom, HelpSquad can leverage its specialized healthcare expertise and awards to differentiate and win clients seeking tailored outsourcing solutions.

HelpSquad Tech Stack

HelpSquad uses 8 technology products and services including W3 Total Cache, cdnjs, WordPress, and more. Explore HelpSquad's tech stack below.

  • W3 Total Cache
    Caching
  • cdnjs
    Content Delivery Network
  • WordPress
    Content Management System
  • Polyfill
    Javascript Libraries
  • HubSpot
    Marketing Automation
  • X-Content-Type-Options
    Web & Portal Technology
  • Spectra
    Web Platform Extensions
  • Apache HTTP Server
    Web Servers

HelpSquad's Email Address Formats

HelpSquad uses at least 1 format(s):
HelpSquad Email FormatsExamplePercentage
First.Last@helpsquad.comJohn.Doe@helpsquad.com
25%
First@helpsquad.comJohn@helpsquad.com
25%
First.Last@helpsquad.comJohn.Doe@helpsquad.com
25%
First@helpsquad.comJohn@helpsquad.com
25%

Frequently Asked Questions

Where is HelpSquad's headquarters located?

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HelpSquad's main headquarters is located at 330 S Warminster Rd, Suite 341 Hatboro, PA 19040, US. The company has employees across 4 continents, including AsiaNorth AmericaAfrica.

What is HelpSquad's official website and social media links?

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HelpSquad's official website is helpsquad.com and has social profiles on LinkedInCrunchbase.

What is HelpSquad's NAICS code?

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HelpSquad's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does HelpSquad have currently?

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As of October 2025, HelpSquad has approximately 51 employees across 4 continents, including AsiaNorth AmericaAfrica. Key team members include Chief Executive Officer: J. O.Founder & Ceo: M. K.Director Of Operations: C. L.. Explore HelpSquad's employee directory with LeadIQ.

What industry does HelpSquad belong to?

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HelpSquad operates in the Outsourcing and Offshoring Consulting industry.

What technology does HelpSquad use?

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HelpSquad's tech stack includes W3 Total CachecdnjsWordPressPolyfillHubSpotX-Content-Type-OptionsSpectraApache HTTP Server.

What is HelpSquad's email format?

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HelpSquad's email format typically follows the pattern of First.Last@helpsquad.com. Find more HelpSquad email formats with LeadIQ.

How much funding has HelpSquad raised to date?

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As of October 2025, HelpSquad has raised $500K in funding. The last funding round occurred on Jun 01, 2015 for $500K.

When was HelpSquad founded?

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HelpSquad was founded in 2014.
HelpSquad

HelpSquad

Outsourcing and Offshoring ConsultingUnited States51-200 Employees

HelpSquad Health gives healthcare providers the support they need to run smoother, respond faster, and care better, without the overhead. 

Our HIPAA-compliant virtual assistants are available 24/7 to handle patient calls, chats, emails, texts, and even social media messages, so nothing slips through the cracks. We take care of appointment scheduling, insurance verification, EHR data entry, and patient FAQs, all while using secure, integrated systems that work with your existing tools. You’ll get real-time lead notifications, a dedicated account manager, and a team trained specifically in healthcare support. Whether you're a solo practice or a growing network, HelpSquad helps you streamline operations, improve patient experience, and free up your in-house team to focus on care.



HelpSquad's professionally trained live chat agents offer real-time, 24/7 support to your customers by responding to their website chats, SMS text messages and Facebook messages around the clock.

Section iconCompany Overview

Headquarters
330 S Warminster Rd, Suite 341 Hatboro, PA 19040, US
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Founded
2014
Employees
51-200

Section iconFunding & Financials

  • $500K

    HelpSquad has raised a total of $500K of funding over 1 rounds. Their latest funding round was raised on Jun 01, 2015 in the amount of $500K.

  • $1M$10M

    HelpSquad's revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $500K

    HelpSquad has raised a total of $500K of funding over 1 rounds. Their latest funding round was raised on Jun 01, 2015 in the amount of $500K.

  • $1M$10M

    HelpSquad's revenue is estimated to be in the range of $1M$10M

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