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Insights

Healthcare Outsourcing HelpSquad specializes in HIPAA-compliant virtual assistants for US healthcare providers, presenting a clear path for selling scalable patient support, appointment management, and EHR data entry solutions to clinics and networks seeking to reduce overhead.

24/7 Support Advantage The 24/7 live chat and multi-channel support model (website, SMS, social) highlights a strong value proposition for hospitals and practices needing reliable patient engagement, faster response times, and improved patient experience.

Global Recognition Recent Clutch awards position HelpSquad as a recognized leader in customer support outsourcing, which can be leveraged in outreach to procurement teams and business development budgets seeking proven partners.

Healthcare Focused Tech Stack Utilization of secure, integrated tools compatible with existing healthcare IT environments suggests opportunities to upsell additional HIPAA-compliant automations or integration projects with EHRs, calendars, and messaging platforms.

Growth and Partnerships Past partnerships and new business development leadership indicate a track record of expanding client portfolios; target mid-market healthcare networks and multi-site practices with bundled support and dedicated account management to drive higher contract values.

Similar companies to HelpSquad

HelpSquad Tech Stack

HelpSquad uses 8 technology products and services including Hotjar, Microsoft Clarity, Calendly, and more. Explore HelpSquad's tech stack below.

HelpSquad's Email Address Formats

HelpSquad uses at least 2 email formats:
HelpSquad Email FormatsExamplePercentage
First.Last@helpsquad.comJohn.Doe@helpsquad.com
50%
First@helpsquad.comJohn@helpsquad.com
50%

Frequently Asked Questions

What is HelpSquad's official website and social media links?

Minus sign iconPlus sign iconHelpSquad's official website is helpsquad.com and has social profiles on LinkedIn and Crunchbase.

How much revenue does HelpSquad generate?

Minus sign iconPlus sign icon As of October 2026, HelpSquad's annual revenue is estimated to be <$1M.

What is HelpSquad's SIC code and NAICS code?

Minus sign iconPlus sign iconHelpSquad's SIC code is 7299 - Miscellaneous Personal Services, Not Elsewhere Classified and NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does HelpSquad have currently?

Minus sign iconPlus sign iconAs of October 2026, HelpSquad has approximately 23 employees across 3 continents, including North America, Asia and Africa. Key team members include Training And Implementation Manager: M. N. S., Marketing Team Lead: M. D. J. -. R. and : E. P. Explore HelpSquad's employee directory with LeadIQ.

What industry does HelpSquad belong to?

Minus sign iconPlus sign iconHelpSquad operates in the Outsourcing and Offshoring Consulting industry.

What technology does HelpSquad use?

Minus sign iconPlus sign iconHelpSquad's tech stack includes Hotjar, Microsoft Clarity, Calendly, WordPress, Shopify, Google Workspace, Piwik and DigitalOcean Web Hosting.

What is HelpSquad's email format?

Minus sign iconPlus sign iconHelpSquad's email format typically follows the pattern of First.Last@helpsquad.com. Find more HelpSquad email formats with LeadIQ.

How much funding has HelpSquad raised to date?

Minus sign iconPlus sign icon As of October 2026, HelpSquad has raised $500K in funding. The last funding round occurred on Jun 01, 2015 for $500K.

When was HelpSquad founded?

Minus sign iconPlus sign iconHelpSquad was founded in 2015.
HelpSquad logo

HelpSquad

Outsourcing and Offshoring ConsultingPennsylvania, United States11-50 Employees

HelpSquad operates in the outsourcing and offshoring consulting space with a healthcare-focused arm, HelpSquad Health, serving providers who want to run more smoothly and deliver care more efficiently without added overhead. Its HIPAA-compliant virtual assistants handle patient communications around the clock—calls, chats, emails, texts, and social media—while managing appointment scheduling, insurance verification, EHR data entry, and FAQs through secure systems that integrate with existing tools. The service targets solo practices and growing networks, aiming to streamline operations and free in-house teams to focus on patient care. 

Its live-chat agents provide continuous real-time support for customer inquiries via website chats, SMS, and Facebook messages. Based in Hatboro, Pennsylvania, the company has received industry recognition in 2025, including a Clutch Global Award and a designation as best in the world in its field.

Section iconCompany Overview

Website
helpsquad.com
SIC Code
7299 - Miscellaneous Personal Services, Not Elsewhere Classified
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Founded
2015
Employees
11-50

Section iconMedia & News

Section iconFunding & Financials

  • $500K

    HelpSquad has raised a total of $500K of funding over 1 rounds. Their latest funding round was raised on Jun 01, 2015 in the amount of $500K as an Angel.

  • <$1M

    HelpSquad's revenue is estimated to be in the range of <$1M

Company Leadership

  • Training And Implementation Manager at HelpSquad
    M. N. S.
    Training And Implementation Manager
    Mobile Phone
  • Marketing Team Lead at HelpSquad
    M. D. J. -. R.
    Marketing Team Lead
    Mobile Phone
  • Employee at HelpSquad
    E. P.
    Mobile Phone
  • Employee at HelpSquad
    R. P.
    Mobile Phone

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