Insights

Market Leadership HICAPS is the dominant player in Australia's healthcare claims and payments sector, with full adoption across all private health funds and an extensive network of over 114,000 healthcare providers, indicating significant market penetration and trust.

Innovative Solutions The company's recent launches, including the NDIS claiming solution and digital membership cards, demonstrate a strong focus on technological innovation that enhances service offerings and improves provider and patient experiences.

Expansion & Acquisitions HICAPS's acquisition of Lanternpay and development of new products like HICAPS NDIS Invoice showcase ongoing growth strategies and opportunities to expand into new healthcare segments and payment solutions.

Strategic Partnerships Collaborations such as the partnership with HealthShare expedite provider discovery and integration, presenting opportunities for sales teams to leverage existing partnerships to broaden market reach and increase client adoption.

Technology Infrastructure Utilizing a modern tech stack including cloud services, React, and security features, HICAPS positions itself as a reliable and scalable provider, suggesting potential for upselling advanced digital solutions and integrations to current clients.

Similar companies to HICAPS

HICAPS Tech Stack

HICAPS uses 8 technology products and services including CareStack, Amazon CloudFront, Akamai, and more. Explore HICAPS's tech stack below.

  • CareStack
    Appointment Scheduling
  • Amazon CloudFront
    Content Delivery Network
  • Akamai
    Content Delivery Network
  • Microsoft 365
    Email
  • Google Fonts API
    Font Scripts
  • React
    Javascript Frameworks
  • Akamai Bot Manager
    Security
  • X-Content-Type-Options
    Web & Portal Technology

HICAPS's Email Address Formats

HICAPS uses at least 1 format(s):
HICAPS Email FormatsExamplePercentage
First.Last@hicaps.com.auJohn.Doe@hicaps.com.au
33%
First@hicaps.com.auJohn@hicaps.com.au
17%
First_Last@hicaps.com.auJohn_Doe@hicaps.com.au
17%
First.Last@hicaps.com.auJohn.Doe@hicaps.com.au
33%

Frequently Asked Questions

Where is HICAPS's headquarters located?

Minus sign iconPlus sign icon
HICAPS's main headquarters is located at 395 Bourke Street Melbourne, Victoria 3000 Australia. The company has employees across 4 continents, including OceaniaNorth AmericaAsia.

What is HICAPS's phone number?

Minus sign iconPlus sign icon
You can contact HICAPS's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is HICAPS's official website and social media links?

Minus sign iconPlus sign icon
HICAPS's official website is hicaps.com.au and has social profiles on LinkedIn.

What is HICAPS's NAICS code?

Minus sign iconPlus sign icon
HICAPS's NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does HICAPS have currently?

Minus sign iconPlus sign icon
As of February 2026, HICAPS has approximately 45 employees across 4 continents, including OceaniaNorth AmericaAsia. Key team members include Chief Growth Officer: M. O.Marketing Director: A. G.Product Owner: C. K.. Explore HICAPS's employee directory with LeadIQ.

What industry does HICAPS belong to?

Minus sign iconPlus sign icon
HICAPS operates in the IT Services and IT Consulting industry.

What technology does HICAPS use?

Minus sign iconPlus sign icon
HICAPS's tech stack includes CareStackAmazon CloudFrontAkamaiMicrosoft 365Google Fonts APIReactAkamai Bot ManagerX-Content-Type-Options.

What is HICAPS's email format?

Minus sign iconPlus sign icon
HICAPS's email format typically follows the pattern of First.Last@hicaps.com.au. Find more HICAPS email formats with LeadIQ.

When was HICAPS founded?

Minus sign iconPlus sign icon
HICAPS was founded in 1998.

HICAPS

IT Services and IT ConsultingVictoria, Australia11-50 Employees

Health Industry Claims and Payments Service.

HICAPS was formed in June 1998 in response to the need to provide an electronic claim and payment solution for the Healthcare sector.

Today, 25 + years on, HICAPS is utilised by 100% of Private Health Funds in Australia, and has over 100,000 registered health service providers nationally that provide patients the convenience of automatic claims processing on the spot, in the practice.

The HICAPS solution also provides Medicare processing and the lodgement of WorkSafe (Vic) claims and can be used to process Gap, and fully patient funded services via Credit Card and EFTPOS. HICAPS can also be used by health services providers to electronically lodge overseas health care claims today for select health funds that are enabled on the HICAPS system.

HICAPS continues to offer innovation and efficiency to the healthcare sector and remains Australia’s leading claims and payments solution for health service providers.

Today a HICAPS terminal can be found in over  25,000 healthcare practices and medical centres across Australia, with over 114,000 claims processed through the HICAPS system every day.

We are confident that our team and our technology can deliver a seamless end-to-end claims and payments solution for your practice.

A wholly owned subsidiary of National Australia Bank.

Section iconCompany Overview

Headquarters
395 Bourke Street Melbourne, Victoria 3000 Australia
Phone number
NAICS Code
5415 - Computer Systems Design and Related Services
Founded
1998
Employees
11-50

Section iconFunding & Financials

  • $1M$10M

    HICAPS's revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $1M$10M

    HICAPS's revenue is estimated to be in the range of $1M$10M

Ready to create more pipeline?

Get a demo and discover why thousands of SDR and Sales teams trust
LeadIQ to help them build pipeline confidently.

© LeadIQ, Inc. All rights reserved.