Insights

Market Penetration HICAPS has a dominant presence in Australia's healthcare sector with over 25,000 healthcare practices utilizing its claims and payments system, indicating a strong market foothold and potential for upselling new features or integrations.

Innovative Offerings Recent product launches such as digital QR membership cards and phased Trinity terminals demonstrate HICAPS's commitment to innovation, creating opportunities to collaborate on advanced payment solutions or expand functionality for healthcare providers.

Acquisition Strategy The acquisition of LanternPay and development of the HICAPS NDIS Invoice system suggest strategic growth avenues through partnerships and niche service offerings, revealing opportunities to tailor solutions for specific healthcare segments or funding programs.

Technological Infrastructure HICAPS's reliance on cloud-based and web technologies like Amazon CloudFront and React indicates a scalable, forward-looking tech stack, providing potential for joint development or integration with emerging healthcare tech solutions.

Financial Opportunity With revenues between 1 million and 10 million dollars and a broad user base, there is significant scope for expanding premium services or value-added offerings to existing clients to increase revenue streams.

Similar companies to HICAPS

HICAPS Tech Stack

HICAPS uses 8 technology products and services including CareStack, Amazon CloudFront, Akamai, and more. Explore HICAPS's tech stack below.

  • CareStack
    Appointment Scheduling
  • Amazon CloudFront
    Content Delivery Network
  • Akamai
    Content Delivery Network
  • Microsoft 365
    Email
  • Google Fonts API
    Font Scripts
  • React
    Javascript Frameworks
  • Akamai Bot Manager
    Security
  • X-Content-Type-Options
    Web & Portal Technology

HICAPS's Email Address Formats

HICAPS uses at least 1 format(s):
HICAPS Email FormatsExamplePercentage
First.Last@hicaps.com.auJohn.Doe@hicaps.com.au
33%
First@hicaps.com.auJohn@hicaps.com.au
17%
First_Last@hicaps.com.auJohn_Doe@hicaps.com.au
17%
First.Last@hicaps.com.auJohn.Doe@hicaps.com.au
33%

Frequently Asked Questions

Where is HICAPS's headquarters located?

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HICAPS's main headquarters is located at 395 Bourke St, Melbourne, Victoria 3000, AU. The company has employees across 4 continents, including OceaniaNorth AmericaAsia.

What is HICAPS's phone number?

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You can contact HICAPS's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is HICAPS's official website and social media links?

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HICAPS's official website is hicaps.com.au and has social profiles on LinkedIn.

What is HICAPS's NAICS code?

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HICAPS's NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does HICAPS have currently?

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As of October 2025, HICAPS has approximately 43 employees across 4 continents, including OceaniaNorth AmericaAsia. Key team members include Chief Executive Officer: M. R.Chief Growth Officer: M. O.Marketing Director: A. G.. Explore HICAPS's employee directory with LeadIQ.

What industry does HICAPS belong to?

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HICAPS operates in the IT Services and IT Consulting industry.

What technology does HICAPS use?

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HICAPS's tech stack includes CareStackAmazon CloudFrontAkamaiMicrosoft 365Google Fonts APIReactAkamai Bot ManagerX-Content-Type-Options.

What is HICAPS's email format?

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HICAPS's email format typically follows the pattern of First.Last@hicaps.com.au. Find more HICAPS email formats with LeadIQ.

When was HICAPS founded?

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HICAPS was founded in 1998.

HICAPS

IT Services and IT ConsultingAustralia11-50 Employees

Health Industry Claims and Payments Service.

HICAPS was formed in June 1998 in response to the need to provide an electronic claim and payment solution for the Healthcare sector.

Today, 25 + years on, HICAPS is utilised by 100% of Private Health Funds in Australia, and has over 100,000 registered health service providers nationally that provide patients the convenience of automatic claims processing on the spot, in the practice.

The HICAPS solution also provides Medicare processing and the lodgement of WorkSafe (Vic) claims and can be used to process Gap, and fully patient funded services via Credit Card and EFTPOS. HICAPS can also be used by health services providers to electronically lodge overseas health care claims today for select health funds that are enabled on the HICAPS system.

HICAPS continues to offer innovation and efficiency to the healthcare sector and remains Australia’s leading claims and payments solution for health service providers.

Today a HICAPS terminal can be found in over  25,000 healthcare practices and medical centres across Australia, with over 114,000 claims processed through the HICAPS system every day.

We are confident that our team and our technology can deliver a seamless end-to-end claims and payments solution for your practice.

A wholly owned subsidiary of National Australia Bank.

Section iconCompany Overview

Headquarters
395 Bourke St, Melbourne, Victoria 3000, AU
Phone number
NAICS Code
5415 - Computer Systems Design and Related Services
Founded
1998
Employees
11-50

Section iconFunding & Financials

  • $1M$10M

    HICAPS's revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $1M$10M

    HICAPS's revenue is estimated to be in the range of $1M$10M

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