Hospitality Marketing Concepts Employee Directory
HospitalityCalifornia, United States201-500 Employees
Hospitality Marketing Concepts provides outsourced database management and loyalty marketing programs for premium hotels, managing the full lifecycle from concept and design to IT deployment and ongoing marketing and customer service. Based in Newport Beach, California, the company pursues profitability by attracting and retaining repeat guests and enabling direct e-commerce channels to reduce the cost of doing business. Its services are aimed at premier hotels and the members who participate in their loyalty programs. HMC operates two proprietary loyalty networks, CLUBHOTEL and VOILÀ Hotel Rewards. CLUBHOTEL, established in 1996, includes more than 720 luxury hotels across 52 countries and 447 cities, while VOILÀ groups over 250 four- and five-star independent hotels and luxury brands.