Insights

Loyalty Network Scale Hospitality Marketing Concepts operates two global loyalty networks, CLUBHOTEL and VOILÀ, connecting 720+ luxury hotels and 250+ independent properties. This presents cross-sell opportunities to join additional properties, expand program features for existing partners, and monetize added distribution channels.

Premium Client Focus Target clients are premier hotels and high-value loyalty program members, suggesting a sales approach that emphasizes upsell of advanced CRM-driven marketing, personalized member experiences, and technology-enabled direct channels to increase incremental revenue per partner.

Turnkey Deployment HMC offers end-to-end loyalty solutions from concept to deployment and ongoing management. This creates an opportunity to pitch scalable, modular add-ons such as analytics dashboards, revenue optimization modules, or regional/country-specific campaigns to existing and prospective hotel groups lacking in-house capabilities.

Technology Stack Utilizes WordPress, Zendesk, Microsoft 365, Azure and standard engagement tools. Emphasize opportunities to modernize or integrate with hotel PMS/CRM ecosystems, unlock data-driven segmentation, and enhance omnichannel marketing through API-friendly integrations.

Regional Expansion Potential Past partnerships in the Middle East, Africa, and Asia Pacific indicate appetite for geographic growth. Propose targeted expansions or co-marketing with regional hospitality groups and independent hotel networks seeking differentiated loyalty programs aligned with luxury branding.

Similar companies to Hospitality Marketing Concepts

Hospitality Marketing Concepts Tech Stack

Hospitality Marketing Concepts uses 8 technology products and services including RSS, WordPress, Zendesk, and more. Explore Hospitality Marketing Concepts's tech stack below.

  • RSS
    Content Management System
  • Content Management System
  • Documentation Tools
  • Microsoft Outlook
    Email
  • jQuery
    Javascript Libraries
  • Really Simple Discovery
    Miscellaneous
  • Platform As A Service

Media & News

Hospitality Marketing Concepts's Email Address Formats

Hospitality Marketing Concepts uses at least 8 email formats:
Hospitality Marketing Concepts Email FormatsExamplePercentage
First.Last@hmcloyalty.comJohn.Doe@hmcloyalty.com
45%
FirstL@hmcloyalty.comJohnD@hmcloyalty.com
21%
FLast@hmcloyalty.comJDoe@hmcloyalty.com
20%
First@hmcloyalty.comJohn@hmcloyalty.com
14%
LastF@clubhotel.comDoeJ@clubhotel.com
72%
First@clubhotel.comJohn@clubhotel.com
12%
FirstL@clubhotel.comJohnD@clubhotel.com
10%
L.First@clubhotel.comD.John@clubhotel.com
6%

Frequently Asked Questions

What is Hospitality Marketing Concepts's phone number?

Minus sign iconPlus sign icon
You can contact Hospitality Marketing Concepts's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Hospitality Marketing Concepts's official website and social media links?

Minus sign iconPlus sign icon
Hospitality Marketing Concepts's official website is hmcloyalty.com and has social profiles on LinkedIn.

How much revenue does Hospitality Marketing Concepts generate?

Minus sign iconPlus sign icon
As of November 2026, Hospitality Marketing Concepts's annual revenue is estimated to be $250M - $500M.

What is Hospitality Marketing Concepts's SIC code and NAICS code?

Minus sign iconPlus sign icon
Hospitality Marketing Concepts's SIC code is 7299 - Miscellaneous Personal Services, Not Elsewhere Classified and NAICS code is 7211 - Traveler Accommodation.

How many employees does Hospitality Marketing Concepts have currently?

Minus sign iconPlus sign icon
As of November 2026, Hospitality Marketing Concepts has approximately 349 employees across 6 continents, including Asia, North America and Africa. Key team members include Chief Operating Officer: T. F., Vice President & General Manager, Asia-Pacific: A. R. and Vice President Of Network Operations: A. R. Explore Hospitality Marketing Concepts's employee directory with LeadIQ.

What industry does Hospitality Marketing Concepts belong to?

Minus sign iconPlus sign icon
Hospitality Marketing Concepts operates in the Hospitality industry.

What technology does Hospitality Marketing Concepts use?

Minus sign iconPlus sign icon
Hospitality Marketing Concepts's tech stack includes RSS, WordPress, Zendesk, Microsoft 365, Microsoft Outlook, jQuery, Really Simple Discovery and Microsoft Azure.

What is Hospitality Marketing Concepts's email format?

Minus sign iconPlus sign icon
Hospitality Marketing Concepts's email format typically follows the pattern of First.Last@hmcloyalty.com. Find more Hospitality Marketing Concepts email formats with LeadIQ.

When was Hospitality Marketing Concepts founded?

Minus sign iconPlus sign icon
Hospitality Marketing Concepts was founded in 1988.
Hospitality Marketing Concepts logo

Hospitality Marketing Concepts

HospitalityCalifornia, United States201-500 Employees

Hospitality Marketing Concepts provides outsourced database management and loyalty marketing programs for premium hotels, managing the full lifecycle from concept and design to IT deployment and ongoing marketing and customer service. Based in Newport Beach, California, the company pursues profitability by attracting and retaining repeat guests and enabling direct e-commerce channels to reduce the cost of doing business. Its services are aimed at premier hotels and the members who participate in their loyalty programs.

HMC operates two proprietary loyalty networks, CLUBHOTEL and VOILÀ Hotel Rewards. CLUBHOTEL, established in 1996, includes more than 720 luxury hotels across 52 countries and 447 cities, while VOILÀ groups over 250 four- and five-star independent hotels and luxury brands.

Section iconCompany Overview

Phone number
SIC Code
7299 - Miscellaneous Personal Services, Not Elsewhere Classified
NAICS Code
7211 - Traveler Accommodation
Founded
1988
Employees
201-500

Section iconFunding & Financials

  • $250M - $500M

    Hospitality Marketing Concepts's revenue is estimated to be in the range of $250M - $500M

Ready to create more pipeline?

Get a demo and discover why thousands of SDR and Sales teams trust
LeadIQ to help them build pipeline confidently.

© LeadIQ, Inc. All rights reserved.