What departments does ibex have?

ibex has employees across 14 departments including Engineering, Human Resources, Marketing, Information Security, Legal.

What is the largest department at ibex?

The largest department at ibex is Finance with 6 employees.

Where are ibex employees located globally?

ibex has employees across 7 continents and 66 countries including Senegal, Mozambique, Mali, Nigeria, Morocco.

How has ibex's team size changed over time?

ibex's team has decreased from approximately 13K to 7.4K employees based on available data.

ibex Employee Directory

Outsourcing and Offshoring ConsultingDistrict of Columbia, United States10001+ Employees

ibex operates in the outsourcing and offshoring consulting space, delivering business process outsourcing, digital marketing, online acquisition technology, and end-to-end customer engagement solutions. It runs a global CX delivery network with approximately thirty facilities and supports a broad range of industries through its technology-enabled approach. Based in Washington, DC, ibex serves clients across retail, e-commerce, healthcare, fintech, utilities, and logistics, handling approximately 170 million customer interactions annually.

ibex targets large, global brands seeking scalable CX capabilities and AI-enhanced interactions, leveraging its Wave iX solutions suite. A notable recent development is a strategic partnership announced in May 2026 with Sierra to deploy AI-powered CX solutions at scale.

ibex Global Highlights

Asia
4.7K

Pakistan
2.4K
Philippines
2.2K
United Arab Emirates
42
India
16
Saudi Arabia
9
China
4
Qatar
2
Sri Lanka
2
Malaysia
2
Japan
2
Singapore
2
Bangladesh
1
Jordan
1
Bahrain
1
Oman
1
Indonesia
1
Russian Federation
1
Turkey
1
Israel
1
Kuwait
1

North America
4K

United States Of America
2.3K
Jamaica
1.1K
Nicaragua
507
Honduras
100
Canada
35
Mexico
4
Guatemala
2
Dominican Republic
1
Trinidad And Tobago
1
Costa Rica
1
El Salvador
1

Europe
80

United Kingdom Of Great Britain And Northern Ireland
44
France
8
Spain
5
Germany
4
Ireland
3
Belgium
2
Poland
2
Austria
2
Sweden
2
Bulgaria
2
Hungary
2
Portugal
2
Azerbaijan
1
Denmark
1

Africa
75

Senegal
61
Morocco
5
Ethiopia
3
Mozambique
1
Mali
1
Nigeria
1
South Africa
1
Namibia
1
Côte D'ivoire
1

Oceania
12

Australia
10
New Zealand
2

South America
10

Brazil
3
Paraguay
3
Argentina
2
Colombia
2

ibex's Leadership

B. D.
Chief Executive Officer
Mobile Phone
Email
R. H.
Chief Executive Officer
Mobile Phone
Email
J. L.
Chief Executive Officer
Mobile Phone
Email
A. S.
Cfo & Company Secretary
Mobile Phone
Email
M. S. A.
Cro
Mobile Phone
Email
A. U.
Cro
Mobile Phone
Email
Z. K.
Cro
Mobile Phone
Email
M. N.
Cro
Mobile Phone
Email

ibex Employee Metrics

100%

50%

0%

2026

2025

Customer Success
Support
Analytics
Sales
Operations
Other
Engineering
Program & Project Management
Quality Assurance
Information Technology
Recruiting

Contact profiles from ibex

Name

Title

Contact Info

Location

Last Update

J. K.
Senior Vice President Operations
Mobile Phone
Email
United StatesFlorida
May 29, 2026
D. H.
General Manager & Svp, Hypergrowth Cx
Mobile Phone
Email
United StatesTexas
Apr 23, 2026
Z. A.
Head Of Seo
Mobile Phone
Email
PakistanPunjab
Apr 17, 2026
B. M.
Sr. Vice President Sales
Mobile Phone
Email
United StatesFlorida
Apr 10, 2026
D. S.
Senior Vice President Customer Experience Management
Mobile Phone
Email
United StatesMassachusetts
Mar 05, 2026
B. H.
Vice President Of Employee Experience
Mobile Phone
Email
United StatesVirginia
Apr 15, 2026
J. C.
Senior Vice President Business Development
Mobile Phone
Email
United StatesMissouri
Apr 28, 2026
W. C.
Vice President Of Accounting
Mobile Phone
Email
PhilippinesCalabarzon
Feb 26, 2026
A. G.
Senior Vice President, Workforce Management & Analytics
Mobile Phone
Email
United StatesIdaho
Apr 16, 2026
E. G.
Svp, Digital Transformation
Mobile Phone
Email
United StatesTexas
Apr 23, 2026

Frequently Asked Questions

What is ibex known for?

ibex operates in the Outsourcing and Offshoring Consulting industry. The company's main headquarters is located in 1717 Pennsylvania Avenue Northwest Suite 825 Washington, District of Columbia 20006 United States; you can contact the main corporate office by phone at

+1-202-580-****

. Explore ibex's company overview page for more information.

What is ibex's most common email format?

ibex employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more ibex email formats with LeadIQ.

How many employees does ibex have currently?

ibex has approximately 25K employees as of June 2026. These team members are located across 6 continents, including AsiaNorth AmericaEurope.

Who are ibex's key employees and leadership?

As of June 2026, ibex's key employees include:

Chief Executive Officer: B. D.
Chief Executive Officer: R. H.
Chief Executive Officer: J. L.
Cfo & Company Secretary: A. S.
Cro: M. S. A.

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ibex Employee Directory

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