IBM iX Email Format

IT Services and IT ConsultingNew York, United States1001-5000 Employees

IBM iX operates as a global experience design partner within IBM Consulting, situated at the intersection of business strategy, design, and technology. It helps influential global companies create experiences, products, and services that reshape how they engage with customers and employees. Through a global network of 60 studios, it provides capabilities across strategy, design, development and operations with a human-centered approach to business design.

Based in Armonk, New York, IBM iX is part of IBM's IT services and consulting ecosystem. The organization aims to accelerate innovation and large-scale transformation for its clients by applying human-centered design principles across engagements. Recent IBM initiatives, including the June 2026 launch of an AI Development Partner and related AI-driven collaborations, illustrate the broader context in which IBM iX operates.

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