IBRC, Inc. | openlinesoftware.com |OPEN-LINE Employee Directory

Software DevelopmentCalifornia, United States2-10 Employees

IBRC, Inc. operates in software development with a focus on customer feedback tools. Its OPEN-LINE platform is designed to collect and organize feedback from members and customers, including compliments, suggestions, and problems, and provides automatic notifications to stakeholders to ensure feedback is not lost. The system aims to help organizations manage online reputation and social media interactions by directing member communication through OPEN-LINE and preserving feedback digitally for internal reporting and issue containment. Based in California, IBRC has a history in primary market research and developed OPEN-LINE from an earlier collaborative effort with Xerox, where the underlying approach originated and was patented. The company targets organizations seeking structured, proactive feedback mechanisms to improve member experiences and monitor customer interactions over time.

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