Illuma Employee Directory

Software DevelopmentTexas, United States11-50 Employees

Illuma is a software development company based in Plano, Texas, operating in FinTech and research and development. Its flagship product, IllumaSHIELD, replaces traditional knowledge-based authentication with real-time voice verification in contact centers, reducing authentication times by more than 90% and improving caller experience while helping to prevent fraud. The system runs passively in the background by analyzing voice and device characteristics, and is designed for rapid deployment and straightforward use by agents.

Its customers are financial institutions such as credit unions and brokerages that seek to streamline authentication and strengthen security across their contact channels. Illuma targets enterprise-grade voice biometrics-enabled security at a lower cost relative to traditional enterprise solutions, supported by AI and machine learning capabilities. A recent development is a June 2026 partnership with a UK Credit Union to extend IllumaSHIELD's authentication and fraud-prevention capabilities to its self-service channels and contact center.

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