imimobile North America Employee Directory
Information Technology and ServicesFlorida, United States1001-5000 Employees
imimobile North America is an IT services and IT consulting company based in Boca Raton, Florida. It provides a Customer Interaction Management (CIM) suite that automates, orchestrates, and monitors interactions with back-end systems, enabling engagement with customers across multiple channels and devices. The solution is designed to help global enterprises manage business-critical customer interactions at scale while pursuing efficiency gains. The business maintains a global footprint with offices in the UK, USA, Canada, India, South Africa, and the UAE. In February 2021, IMImobile PLC was acquired by Cisco Systems, and imimobile North America became part of Cisco’s broader portfolio of customer experience and collaboration offerings. The company has historically pursued CX-related developments, including efforts to deliver a CXaaS platform for customer experiences across the lifecycle.
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