imimobile (part of Webex) Employee Directory
IT Services and IT ConsultingEngland, United Kingdom201-500 Employees
Webex CPaaS Solutions provides cloud-based software and services that help organizations manage customer interactions at scale. Its core platform, Webex Connect, orchestrates customer journeys, automates interactions, and monitors communications while integrating with back-end systems to connect disparate processes. The offering also includes a set of pre-packaged SaaS applications for business users, such as Webex Campaign, Webex Engage, Webex Notify, and Webex Assist. The company aims to lower costs, reduce complexity, and accelerate IT roadmaps by focusing on customer experience as a key differentiator. Based in London, England, it operates in the IT services and IT consulting sector with a focus on cloud communications. Since Cisco acquired IMImobile in 2020, the business has been positioned within the Cisco Webex ecosystem as Webex CPaaS Solutions. A notable customer use case involves Hermes International using IMImobile's enterprise cloud communications platform to power delivery notifications, illustrating activity with large consumer brands.
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