Boutique Booking Tech Small-scale airline business with minimal staff presents an opportunity to deploy a turnkey, cost-effective booking engine and inventory distribution partnership to increase direct bookings and compete with larger OTAs.

Analytics Upgrade Current use of Google Analytics and Google Tag Manager suggests room to deepen analytics, implement conversion tracking across channels, retargeting, and funnel optimization to improve booking efficiency and ROI.

Customer Support Upgrade Tawk.to-based live chat indicates potential for a CRM-integrated support system with multi-channel messaging and AI assistance to scale customer inquiries as bookings grow.

Hosting and Security Reliance on GoDaddy hosting and an older CodeIgniter stack signals a need for secure, scalable hosting and technology modernization, including migration to a modern PHP stack and performance hardening.

Partnership Opportunities Position as a boutique travel partner by pursuing partnerships with OTAs, GDS distributors, or white-label booking solutions to expand reach beyond local scale and differentiate from larger incumbents.