Infocision Management Corporation Employee Directory
Outsourcing and Offshoring ConsultingOhio, United States1001-5000 Employees
Infocision Management Corporation operates in the outsourcing and offshoring consulting industry as a contact center partner. The company is based in Akron, Ohio at 325 Springside Drive, and employs between 1,001 and 5,000 people with locations in the United States, Puerto Rico, Mexico, and the Philippines. With more than 40 years of history, it is described as award-winning and handles millions of customer interactions across services such as customer care, consumer and business sales, direct response, fundraising and issue advocacy. Its contact center solutions are designed to maximize ROI and cover a range of channels including phone/voice, bilingual support, email, text, chat, social care, analytics and quality process solutions, and it supports both full outsourcing and overflow arrangements. Positioning itself as an extension of client brands, the company emphasizes continuous improvement and aims to help find, serve and retain customers.