Growth Opportunity Mid-market health plan clients needing scalable member enrollment support and cost per enrollment reductions. Target plans with Medicare Advantage offerings that require flexible telesales and telebrokerage services, especially during AEP when overflow call center capacity is needed.

Regulatory Compliance Leverage Informis' strength in regulated health insurance markets to pitch compliant enrollment services, highlighting rapid scale-up without compromising CMS requirements. Position as a partner that can handle complex auditing, privacy, and data handling standards.

Scale Flexibility Emphasize the ability to ramp from startup to 500+ agents quickly and provide overflow and after-hours coverage. Sell to plans seeking reliable peak capacity during open enrollment and marketing campaigns without long lead times.

Performance Leverage Highlight proven enrollment rate improvements of 50% to 300%+ relative to competitors. Use these metrics to justify pay-for-performance or blended models for telebrokerage and telesales engagements.

Tech-Driven Efficiency Position as a cloud-based, member-centric tech-enabled solution with integrations (WordPress, Google Cloud, Zendesk, analytics). Offer opportunities to modernize candidate plans' customer journeys, improve data capture, and enhance post-enrollment support.