Liquidity pressures ING Australia has recently faced material liquidity breaches and a related capital penalty, indicating potential need for enhanced treasury, risk, and liquidity management solutions to strengthen capital adequacy and regulatory compliance.

Digital transformation With a technology stack featuring Alteryx, Apache Kafka, Airflow, Microsoft Azure and other enterprise tools, ING Australia may benefit from advanced data integration, analytics modernization, and cloud optimization services to improve customer experience and operational efficiency.

Partnership expansion Recent partner and campaign activity (Visa collaboration, Ogilvy campaign, TripAdvisor discount program) suggests openness to ecosystem collaborations; opportunity to propose fintech integrations, marketing tech, and channel partnerships to broaden reach and value propositions.

Customer-centric growth Being Australia’s most recommended bank with round-the-clock care highlights a strong customer base and potential for cross-sell in savings, home loans, superannuation, and Everyday Banking, using CX and loyalty solution services to elevate engagement.

Security and governance Large employee base and active cloud and IT footprint (Azure, Active Directory, ServiceNow) imply ongoing needs for security posture, identity and access management, and governance tools to support scalable growth and regulatory readiness.