Global CX Leadership International Service Check is a recognized global leader in customer experience management, with over 20 years of experience and recent high-profile client wins such as becoming Shell's CX partner. This indicates a strong reputation and potential for expanding partnerships with multinational corporations seeking reliable CX solutions.

Innovative Technologies The company leverages advanced AI-powered tools like Review Master and Close the Loop, demonstrating its commitment to cutting-edge CX automation and analytics. Opportunities exist to sell complementary AI and data integration solutions or expand the use of these technologies within existing client bases.

Sustainability Focus Receiving a Silver EcoVadis Certification shows ISC-CX's commitment to sustainability, which can be a compelling selling point for organizations prioritizing ESG goals. Sales opportunities may arise in connecting this commitment with clients looking to enhance their sustainability credentials.

Expanding Digital Offerings The launch of updated mobile apps and self-assessment tools signals a focus on digital transformation in CX services. This indicates opportunities to promote broader digital solutions like mobile engagement platforms or integrated data dashboards to existing and prospective clients.

Growing Market Presence With an employee count of up to 500 and revenue in the hundreds of millions, ISC-CX is well-positioned for growth. Engaging with their expansion plans and recent product launches could facilitate cross-sell opportunities into new sectors and regions looking to enhance their customer experience strategies.