International Services Management Consulting, LLC

Business Consulting and ServicesVirginia, United States0-1 Employees

We are a technology solutions and services strategy, management and operations consultancy which not only advises, we design realistic and relevant solutions, implement structured change management to ensure rapid but disciplined transformation. All industries are moving to a software enabled business relationship with their customers and partners that fully integrates their acquisition, engagement, feedback and satisfaction with interactions that must ultimately generate value and competitive positioning. This creates a fundamental change in what solutions are offered, designed, deployed and how users adopt productivity enhancing functionalities to leverage the benefits. Technology solutions and services companies must accelerate their business transformation to these new competitive market demands. This is a shift to a software and services business - procured, implemented, delivered, supported, managed and consumed in new way - challenging existing strategies, portfolios, customer engagement models, operational models, delivery costs and value of legacy assets which can fund future change. The successful execution of a business transformation plan requires clear management and employee communications, coordinated cross functional project and change management, strong partner relationships, frequent measurement of customer, financial and operational metrics and a responsive decision making process to adjust quickly and concisely. Given a clear strategy, framework, defined process and visible outcomes, human capital is highly flexible and resilient and can move quicker than traditional change programs allowed. We are an external impartial advisor that will help you transform your business by refreshing strategies, innovating new business and operating models, and developing human capital to achieve highly profitable customer value, industry competitive results and optimized operational excellence.

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