Insights

Rapid ROI IrisAgent boasts high automation with 60%+ conversations auto-resolved, 0% hallucinations, and proven savings of over $2.4M across customers, including significant time savings for large operators like Dropbox. This positions it as a quick-payback solution for support teams seeking efficiency.

Enterprise Readiness SOC 2 Type II, GDPR, and HIPAA-ready compliance combined with a production-ready stack that plugs into Zendesk, Salesforce, Intercom, and Freshworks enables sales to target mid-market to enterprise customers prioritizing safe, compliant AI-assisted support on existing platforms.

Data-Driven Support The platform’s 360-degree view of support operations and automatic tagging, routing, and trend surfacing suggests opportunities to upsell to teams aiming to reduce escalations, identify root causes, and automate SOPs for improved service quality.

Expansion Momentum Recent integrations and product launches, including AI-generated Custom Answers and Salesforce Messaging live chat, signal ongoing product expansion and partner-driven growth that can be leveraged to approach customers using those ecosystems.

Trusted by Champions A strong reference base with Dropbox, Zuora, InvoiceCloud, and MY.GAMES, serving over 1 million tickets monthly, offers compelling case studies for security-conscious, data-driven clients seeking proven AI-powered support without deflection.

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IrisAgent Tech Stack

IrisAgent uses 8 technology products and services including Optimizely, Hotjar, Pendo, and more. Explore IrisAgent's tech stack below.

Media & News

IrisAgent's Email Address Formats

IrisAgent uses at least 2 email formats:
IrisAgent Email FormatsExamplePercentage
First.Last@irisagent.comJohn.Doe@irisagent.com
67%
First@irisagent.comJohn@irisagent.com
33%

Frequently Asked Questions

What is IrisAgent's official website and social media links?

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IrisAgent's official website is irisagent.com and has social profiles on LinkedIn and Crunchbase.

How much revenue does IrisAgent generate?

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As of August 2026, IrisAgent's annual revenue is estimated to be $1M - $10M.

What is IrisAgent's NAICS code?

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IrisAgent's NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does IrisAgent have currently?

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As of August 2026, IrisAgent has approximately 12 employees across 2 continents, including North America and Asia. Key team members include Founder & Ceo: P. D. B. and Account Executive - Sales Consultant: S. K. Explore IrisAgent's employee directory with LeadIQ.

What industry does IrisAgent belong to?

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IrisAgent operates in the Technology, Information and Internet industry.

What technology does IrisAgent use?

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IrisAgent's tech stack includes Optimizely, Hotjar, Pendo, Contentful, Firebase, Google Workspace, Google Cloud and Vimeo.

What is IrisAgent's email format?

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IrisAgent's email format typically follows the pattern of First.Last@irisagent.com. Find more IrisAgent email formats with LeadIQ.

How much funding has IrisAgent raised to date?

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As of August 2026, IrisAgent has raised $4.1M in funding. The last funding round occurred on Apr 01, 2021 for $4.1M.

When was IrisAgent founded?

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IrisAgent was founded in 2020.
IrisAgent logo

IrisAgent

Technology, Information and InternetCalifornia, United States11-50 Employees

IrisAgent is a small technology company based in Mountain View, California, operating in the technology, information and internet sector. The firm provides AI-powered customer support automation that reduces the workload on agents by delivering automated answers, tagging, and workflows that enable scalable ticket handling. The platform supports chat, email, and voice channels and is designed to learn and adapt as needs evolve.

IrisAgent targets organizations looking to improve customer support efficiency and satisfaction by automating repetitive tasks and reducing manual effort. The solution takes a comprehensive view of support operations, incorporating product and user context to identify why tickets arise from bugs, performance issues, or outages, and to guide workflows and operational improvements. In December 2025, the company announced AI-generated Custom Answers, which identify common questions from historical tickets and provide ready-to-use responses.

Section iconCompany Overview

NAICS Code
5415 - Computer Systems Design and Related Services
Founded
2020
Employees
11-50

Section iconFunding & Financials

  • $4.1M

    IrisAgent has raised a total of $4.1M of funding over 1 rounds. Their latest funding round was raised on Apr 01, 2021 in the amount of $4.1M as a Seed.

  • $1M - $10M

    IrisAgent's revenue is estimated to be in the range of $1M - $10M

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