ISC Consultants, Inc. Email Format

IT Services and IT ConsultingNew York, United States2-10 Employees

ISC Consultants, Inc. operates in the IT services and IT consulting space, focusing on workforce management solutions for the contact center industry. Its work centers on helping call centers and other customer-contact points improve performance through a combination of people, process design, and technology, with a longstanding emphasis on forecasting, scheduling, analytics, and planning in workforce management. The firm is based in Woodstock, New York, and has been in operation since 1973, highlighting a history of sustained activity in its niche. ISC maintains a notable presence in its field through a patented hosted platform, Irene®, which has supported hosted delivery of its workforce management capabilities over the internet. The company describes itself as a leader in workforce management software for contact centers and participates in related industry networks, reflecting its positioning within the broader IT services and consulting landscape. A recent development notes that ISC launched a technology platform in 2017 to support international student admissions and enrollment, illustrating a broader application of its hosted solution capabilities beyond traditional contact center use cases.

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