Acquisition momentum ISL Online was acquired by PDQ in September 2025, presenting an opportunity to co-sell or upsell remote access capabilities through PDQ's endpoint management and IT automation ecosystem.

Strong regional footprint With headquarters in Europe and active offices in Slovenia, Switzerland, the UK, and the USA, and a particularly strong market in Japan, there are geographic expansion and localization opportunities for channel partners and regional SMBs seeking remote support.

Trusted market position Recognized as a Gartner Peer Insights Strong Performer and later a Customers' Choice in 2026, ISL Online has a credible reputation that can be leveraged in enterprise and mid-market deals requiring validated remote desktop solutions.

Diverse deployment models Offering both cloud and self-hosted solutions enables targeting of security-conscious organizations and regulated industries, creating upsell paths around on-premise deployments, data governance, and hybrid architectures.

Integrator and ecosystem fit Recent integrations with Freshdesk and collaboration with partners like SuperOps.ai suggest ripe opportunities for MSPs and IT service providers seeking seamless ticketing, RMM, and remote access workflows.