ISM, Inc.

IT Services and IT ConsultingMaryland, United States11-50 Employees

ISM, Inc. operates as a global, independent advisory in IT services and IT consulting, focusing on customer experience, enterprise systems, and emerging technologies. For more than four decades, the firm has helped organizations navigate complex technology decisions by integrating people, processes, data, and technology to achieve meaningful business outcomes. It was founded by Barton Goldenberg and is grounded in the principle that technology should serve people, not the other way around. Based in Bethesda, Maryland, ISM maintains an independent stance, providing objective guidance and refraining from selling software or implementation services. The firm's offerings include strategic advisory and executive guidance, AI readiness and governance, CRM and customer experience strategy, and evaluation of business processes and technology, along with vendor selection and implementation oversight. A recent report from October 2023 indicates ISM is developing metaverse technologies, reflecting engagement with cutting-edge innovations.

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