Digital modernization Opportunity to offer integrated asset management and smart grid modernization services that connect engineering design workflows with field operations and data analytics, improving reliability and reducing outages.

Cybersecurity resilience JEA prioritizes safety and security; propose comprehensive cybersecurity services for OT and IT, asset visibility, threat monitoring, and incident response to protect critical infrastructure across multiple counties.

Sustainability partnerships Leverage sustainability focus to provide energy efficiency program management, demand response initiatives, and water conservation technology deployments, coupled with customer education platforms to drive participation.

Customer engagement A strong emphasis on customer satisfaction and active social channels suggests opportunities for advanced customer engagement tools, digital billing, outage alerts, mobile apps, and usage analytics to boost satisfaction and cross-sell services.

Enterprise modernization Scale and scope indicate a need for enterprise software modernization and integration, including ERP and asset management systems, GIS data integration, and staff training to support growth across service areas and infrastructure programs.