Johnston & Associates Email Format

InsuranceTennessee, United States51-200 Employees

Johnston & Associates, based in Franklin, Tennessee, is a mid-sized firm that operates as a third-party administrator and safety consultant, a role it has held since 1990. The company provides claims management services and safety programs, including the M.O.S.T. (Method Oriented Safety Thinking) system, the Method Observer Safety Trainer program, and the S.O.S. (Seeing, Obeying, Spacing) system for defensive driving, along with industrial hygiene consulting. These offerings are designed to reduce injuries, promote safety-minded behavior, and support efficient claims handling for its clients.

Its client base comprises organizations seeking specialized claims administration and safety-management support to control costs and reduce claim durations. The firm presents performance benchmarks that compare favorably with broad industry averages, highlighting lower claim costs, faster bill turnaround, and higher savings from medical bill review. In December 2023, AlphaCore acquired Johnston & Associates, Inc., reflecting consolidation activity in the sector.

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