Joulica Employee Directory
Technology, Information and InternetGalway, Ireland11-50 Employees
Joulica is a Galway-based technology company known as a multi-award-winning startup. It delivers real-time analytics focused on customer experience and digital business innovation, drawing on decades of experience solving problems for the world's largest contact centers. The company works with Fortune 50 organizations to advance digital innovation in customer interactions. Within the technology, information and internet sector, Joulica positions itself at the intersection of real-time analytics, customer experience, and digital business innovation. It is based in Galway, Ireland, and operates with a small to mid-sized team. In March 2021, Joulica launched an analytics service for the Amazon Connect Omnichannel Contact Center, marking a notable recent development.