Jumo Health
Hospitals and Health CareConnecticut, United States51-200 Employees
Jumo Health is a Patient Experience Organization (PXO) that supports recruitment, enrollment, and retention underpinned by patient readiness. We help sponsors recruit the right patients, enroll them with confidence, and retain them through completion by addressing the behavioral, emotional, logistical, and support-system factors that determine whether participation succeeds in the real world. For years, the industry has optimized eligibility and outreach. But eligibility does not predict participation and consent does not guarantee commitment. The result is predictable: screen failure, early dropout, site burden, and volatile timelines. Jumo Health owns what the traditional trial model ignores: readiness as the causal driver of lifecycle performance. From first awareness through study completion, we design, govern, and measure patient experiences that prepare people to participate and persist. In our model, readiness is not a moment or a message, it is the foundation of recruitment quality, enrollment stability, and retention durability. Jumo Health delivers readiness through two complementary solutions: CORE™ Patient Readiness Education CORE prepares patients and caregivers to understand what participation will require clinically, logistically, and emotionally before enrollment and throughout the study. This improves recruitment conversion, reduces expectation mismatch at enrollment, and strengthens downstream retention. PRISM™ Patient Readiness & Intelligence System PRISM operationalizes readiness at scale. It measures readiness, personalizes preparation via AI, governs advancement decisions across recruitment and enrollment, and surfaces retention risk early, improving predictability from first contact through completion. Together, CORE and PRISM enable recruitment that converts, enrollment that holds, and retention that can be forecasted. Eligibility predicts who qualifies. Readiness predicts who finishes.