Ownership Shift Kings’ Shops was acquired by Pacific Retail Capital Partners, signaling a new strategic direction and capital for upgrades across the center. This creates an opportunity to present a bundled sales proposition for modernization, tenant-experience enhancements, and data-driven traffic and revenue optimization solutions.

Tourism Opportunity Located at Waikoloa Beach Resort on Hawaii’s Big Island, the center benefits from tourist and resort traffic. Opportunities exist to monetize guest experiences through digital engagement, on-site services, and cross-promotions with tenants, including digital signage, events, and mobile guest services.

Marketing Enablement The current tech stack includes Adobe, Google, and Weglot for localization, suggesting openness to digital marketing and multilingual capabilities. Propose expanding marketing automation, CRM integration, localization expansion, and conversion rate optimization to drive store and dining visits.

Talent Collaboration A Career Accelerator in UX Design was launched in collaboration with FourthRev, indicating readiness to invest in digital skills. There is potential to broaden this partnership with ongoing staff upskilling, guest-experience design workshops, and a shared ROI program, while offering related services to improve guest journeys across the center.

Tech Modernization With a lean organization and mid-market revenue, targeted tech upgrades can deliver strong ROI. Opportunities include modernizing the web frontend, adopting a modern CMS, improving site performance and localization, and integrating analytics to optimize tenant performance and guest engagement.