Kitewheel

Software DevelopmentMassachusetts, United States51-200 Employees

Kitewheel was acquired by CSG in 2021. 

CSG’s Xponent platform leverages the Kitewheel customer journey management functionality as a core component of the platform. The combination of CSG’s digital customer engagement technologies and Kitewheel’s journey orchestration and analytics SaaS technology creates CSG Xponent, a cloud-based, customer engagement platform that orchestrates real-time, contextually relevant customer experiences for leading brands. The result is a real-time customer experience platform that bridges the gap between information silos and taps into the power of unified customer interactions leveraging behavioral data and customer intent to produce meaningful, end-to-end customer journeys. 

CSG’s SaaS technologies and professional services enable more than 1,000 clients in more than 120 countries. CSG is a public company with over 1B in annual average revenues. CSG has 40+ years of experience and nearly 6,000 employees across the globe.  

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