KIVA Group Employee Directory
IT Services and IT ConsultingTexas, United States11-50 Employees
KIVA Group operates as a global provider of software that supports customer interaction and experience management for financial institutions. It serves banks and credit unions with integrated CRM and customer-experience capabilities, along with unified sales, service, and delivery channels that aim to deliver consistent, personalized experiences across customer encounters. The KIVA Respect platform, described as open technology, connects customer, product, sales, and service information across multiple channels to support end-to-end relationship management. Its software consolidates current and historical interaction data from diverse sources to help institutions deliver better service and identify new sales opportunities. Based in San Antonio, Texas, the company operates globally with a small-to-mid-sized team. In November 2020, KIVA Group partnered with Turo Inc to launch the Turo Seed Initiative, a program intended to expand financial access to underserved communities.
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