Insights

Global Customer Base Konecta's extensive international footprint with over 120,000 employees across 26 countries and four continents offers numerous opportunities to provide tailored customer management solutions, especially for multinational corporations seeking multilingual support.

Diversified Industry Focus Serving key sectors like telecoms, energy, banking, retail, and e-commerce positions Konecta as a versatile partner capable of addressing varied industry-specific customer experience needs, opening avenues for specialized service offerings.

Outsourcing Innovation Konecta's recognition as an ISG Star of Excellence and its strategic partnerships with innovative tech firms like crewAI demonstrate a commitment to integrating cutting-edge digital and AI-driven solutions, appealing to clients aiming to modernize their customer support operations.

Financial Strength and Recognition With approximately €2 billion in revenue and a recent funding round of $79 million, Konecta has a solid financial foundation, making it a credible and attractive partner for large-scale outsourcing contracts with enterprise clients.

Leadership and Market Expansion Recent leadership appointments and participation in global summits highlight Konecta’s active efforts in market expansion and thought leadership, creating opportunities to engage with senior decision-makers seeking innovative outsourcing strategies.

Konecta Tech Stack

Konecta uses 8 technology products and services including Open Graph, RSS, MySQL, and more. Explore Konecta's tech stack below.

  • Open Graph
    Content Management System
  • RSS
    Content Management System
  • MySQL
    Database
  • Zendesk
    Documentation Tools
  • Claro
    Human Resource Management System
  • Goober
    Javascript Libraries
  • PWA
    Miscellaneous
  • HSTS
    Security

Media & News

Konecta's Email Address Formats

Konecta uses at least 2 format(s):
Konecta Email FormatsExamplePercentage
FLast@grupokonecta.comJDoe@grupokonecta.com
64%
First.Last@grupokonecta.comJohn.Doe@grupokonecta.com
32%
First.MiddleLast@grupokonecta.comJohn.MichaelDoe@grupokonecta.com
2%
First.Middle@grupokonecta.comJohn.Michael@grupokonecta.com
1%
LFirst@grupokonecta.comDJohn@grupokonecta.com
1%

Frequently Asked Questions

Where is Konecta's headquarters located?

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Konecta's main headquarters is located at 5 c. de Albacete Madrid, Community of Madrid 28027 Spain. The company has employees across 6 continents, including South AmericaEuropeAfrica.

What is Konecta's official website and social media links?

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Konecta's official website is konecta.com and has social profiles on LinkedInCrunchbase.

What is Konecta's NAICS code?

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Konecta's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does Konecta have currently?

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As of February 2026, Konecta has approximately 53K employees across 6 continents, including South AmericaEuropeAfrica. Key team members include Chief Executive Officer: N. B.Ceo Konecta Madagascar: G. F.Ceo Morocco: D. M.. Explore Konecta's employee directory with LeadIQ.

What industry does Konecta belong to?

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Konecta operates in the Outsourcing and Offshoring Consulting industry.

What technology does Konecta use?

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Konecta's tech stack includes Open GraphRSSMySQLZendeskClaroGooberPWAHSTS.

What is Konecta's email format?

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Konecta's email format typically follows the pattern of FLast@grupokonecta.com. Find more Konecta email formats with LeadIQ.

How much funding has Konecta raised to date?

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As of February 2026, Konecta has raised $79M in funding. The last funding round occurred on Feb 14, 2025 for $79M.

Konecta

Outsourcing and Offshoring ConsultingCommunity of Madrid, Spain10001+ Employees

Konecta is a leading innovative global service provider in customer management business process outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. 

Headquartered in Madrid, Konecta delivers global revenues of approximately €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.

Section iconCompany Overview

Headquarters
5 c. de Albacete Madrid, Community of Madrid 28027 Spain
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Employees
10001+

Section iconFunding & Financials

  • $79M

    Konecta has raised a total of $79M of funding over 3 rounds. Their latest funding round was raised on Feb 14, 2025 in the amount of $79M.

  • $1B$10B

    Konecta's revenue is estimated to be in the range of $1B$10B

Section iconFunding & Financials

  • $79M

    Konecta has raised a total of $79M of funding over 3 rounds. Their latest funding round was raised on Feb 14, 2025 in the amount of $79M.

  • $1B$10B

    Konecta's revenue is estimated to be in the range of $1B$10B

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