Insights

Global Customer Footprint Konecta manages a substantial customer base across multiple industries and geographies, serving over 500 clients worldwide in sectors such as telecom, energy, banking, retail, and e-commerce, indicating potential for upselling integrated BPO and digital solutions.

Technological Innovation The company's recognition for AI-driven strategies and digital transformation initiatives positions it as a prime candidate for partnerships seeking cutting-edge CX technologies and automation tools to enhance operational efficiency.

Sustainability & Social Impact Konecta's commitment to sustainable business models, DE&I programs like InKluye, and global partnerships reflect a corporate focus on social responsibility, creating opportunities to collaborate on CSR initiatives and socially conscious solutions.

Regional Expansion Recent expansion in Albania and recognition as a top employer demonstrate Konecta’s growth in new markets, opening avenues for localized service solutions and strategic joint ventures in emerging regions.

Financial and Market Position With annual revenues around €2 billion and a sizeable workforce, Konecta's strong financial standing offers a robust platform for scalable business solutions, especially in AI, automation, and multichannel customer management services tailored for large enterprises.

Konecta Tech Stack

Konecta uses 8 technology products and services including Open Graph, RSS, MySQL, and more. Explore Konecta's tech stack below.

  • Open Graph
    Content Management System
  • RSS
    Content Management System
  • MySQL
    Database
  • Zendesk
    Documentation Tools
  • Claro
    Human Resource Management System
  • Goober
    Javascript Libraries
  • PWA
    Miscellaneous
  • HSTS
    Security

Media & News

Konecta's Email Address Formats

Konecta uses at least 2 format(s):
Konecta Email FormatsExamplePercentage
FLast@grupokonecta.comJDoe@grupokonecta.com
60%
First.Last@grupokonecta.comJohn.Doe@grupokonecta.com
36%
First.MiddleLast@grupokonecta.comJohn.MichaelDoe@grupokonecta.com
2%
First.Middle@grupokonecta.comJohn.Michael@grupokonecta.com
1%
FMLast@grupokonecta.comJMDoe@grupokonecta.com
1%

Frequently Asked Questions

Where is Konecta's headquarters located?

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Konecta's main headquarters is located at Edificio Los Cubos, C. de Albacete, 5, Cdad. Lineal, Madrid, Madrid 28027, ES. The company has employees across 6 continents, including South AmericaEuropeAfrica.

What is Konecta's official website and social media links?

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Konecta's official website is konecta.com and has social profiles on LinkedInCrunchbase.

What is Konecta's NAICS code?

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Konecta's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does Konecta have currently?

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As of October 2025, Konecta has approximately 52K employees across 6 continents, including South AmericaEuropeAfrica. Key team members include Chief Executive Officer: N. B.Chief Information Officer: M. F. R. S.Chief Digital Officer Latam: L. C.. Explore Konecta's employee directory with LeadIQ.

What industry does Konecta belong to?

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Konecta operates in the Outsourcing and Offshoring Consulting industry.

What technology does Konecta use?

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Konecta's tech stack includes Open GraphRSSMySQLZendeskClaroGooberPWAHSTS.

What is Konecta's email format?

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Konecta's email format typically follows the pattern of FLast@grupokonecta.com. Find more Konecta email formats with LeadIQ.

How much funding has Konecta raised to date?

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As of October 2025, Konecta has raised $79M in funding. The last funding round occurred on Feb 14, 2025 for $79M.
Konecta

Konecta

Outsourcing and Offshoring ConsultingSpain10001+ Employees

Konecta is a leading innovative global service provider in customer management business process outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. 

Headquartered in Madrid, Konecta delivers global revenues of approximately €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.

Section iconCompany Overview

Headquarters
Edificio Los Cubos, C. de Albacete, 5, Cdad. Lineal, Madrid, Madrid 28027, ES
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Employees
10001+

Section iconFunding & Financials

  • $79M

    Konecta has raised a total of $79M of funding over 3 rounds. Their latest funding round was raised on Feb 14, 2025 in the amount of $79M.

  • $1B$10B

    Konecta's revenue is estimated to be in the range of $1B$10B

Section iconFunding & Financials

  • $79M

    Konecta has raised a total of $79M of funding over 3 rounds. Their latest funding round was raised on Feb 14, 2025 in the amount of $79M.

  • $1B$10B

    Konecta's revenue is estimated to be in the range of $1B$10B

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