Konnect Insights Employee Directory
Technology, Information and InternetMaharashtra, India51-200 Employees
Konnect Insights provides an AI-powered, omni-channel customer experience platform that unifies social listening, ticketing, support, analytics, and automation within a single system. The platform links customer touchpoints across social, email, chat, voice, reviews, and messaging apps to enable seamless engagement and unified insights. At its core is Konnect AI+, an enterprise-grade engine that delivers smart summarization, agent assistance, sentiment analysis, and automated tagging, while prioritizing data privacy and compliance and avoiding third-party AI integrations. It serves enterprise brands across industries such as retail, financial services, healthcare, airlines, hospitality, and automotive, helping them break organizational silos and improve efficiency in customer interactions. Based in Ghatkopar West, Maharashtra, the company operates with a mid-sized team and serves clients across more than 30 countries, with multilingual support available in Arabic, French, Spanish, and Portuguese. In March 2023, Konnect Insights announced a new client, Mahindra First Choice Wheels Ltd., illustrating its adoption by large customers.
1-888-653-2347 
support@leadiq.com 
