Strong Client Portfolio Kura's diverse client base across multiple industry verticals, including financial services, charities, and government organizations, indicates a broad market reach and potential for expanding services into similar sectors seeking reliable contact center solutions.

Recent Partnerships Strategic collaborations with organizations like Scottish Friendly, Leeds Building Society, and Carers First present opportunities to upsell tailored customer support solutions and technology platforms as these clients expand their outsourcing services.

Growth and Expansion The opening of a new location in Jersey and ongoing operations in the UK and South Africa demonstrate Kura’s growth trajectory, highlighting potential sales avenues in new geographic markets and service areas.

Tech Savvy Provider With a robust tech stack including Salesforce, Cisco, and Microsoft 365, Kura offers advanced omni-channel solutions, making it a strong partner for companies seeking innovative and integrated customer experience platforms.

Recognition and Awards Winning the Employee Choice Award at the Living Wage Scotland Awards underscores Kura’s positive workplace culture, which can be leveraged to attract clients prioritizing ethical outsourcing partners committed to employee welfare and social responsibility.