What departments does Kustomer have?

Kustomer has employees across 13 departments including Operations, Customer Success, Sales, Product Management, Marketing.

What is the largest department at Kustomer?

The largest department at Kustomer is Sales with 12 employees.

Where are Kustomer employees located globally?

Kustomer has employees across 5 continents and 20 countries including Nigeria, Morocco, South Africa, Kenya, India.

How has Kustomer's team size changed over time?

Kustomer's team has decreased from approximately 235 to 208 employees based on available data.

Kustomer Employee Directory

Q: Who are Kustomer's key employees and leadership?

Kustomer's key employees include: Chief Of Staff To The Chief Executive Officer & Chief People Officer: T. L., COO: R. B., Vp Of Customer Experience: A. A. J., Head Of Sales, Emea: A. F., Head Of Engineering, Product: S. N.

Software DevelopmentNew York, United States201-500 Employees

Kustomer provides an AI-enabled platform designed to center the customer in every interaction. The system brings together customer data, conversations, and automated workflows into a single workspace to help support teams respond faster and with more personalization. This integrated approach aims to improve satisfaction, retention, and business growth for brands.

Based in New York, New York, the company targets brands seeking to modernize customer service through omnichannel support, smarter routing, and AI-assisted reporting. Within the software development landscape, it positions itself as an AI-native customer experience platform intended to drive outcomes by improving how customers are served. In May 2026, the firm announced Kustomer Architect to guide brands through their AI transformation.

Kustomer Global Highlights

North America
268

United States Of America
268

Asia
25

India
17
Malaysia
2
Pakistan
2
China
1
Bangladesh
1
Indonesia
1
United Arab Emirates
1

Europe
16

United Kingdom Of Great Britain And Northern Ireland
7
Spain
3
Ukraine
2
Finland
1
France
1
Sweden
1
Denmark
1

Africa
5

Nigeria
2
Morocco
1
South Africa
1
Kenya
1

South America
1

Brazil
1

Kustomer's Leadership

R. B.
COO
Mobile Phone
Email
T. L.
Chief Of Staff To The Chief Executive Officer & Chief People Officer
Mobile Phone
Email
A. A. J.
Vp Of Customer Experience
Mobile Phone
Email
A. F.
Head Of Sales, Emea
Mobile Phone
Email
S. N.
Head Of Engineering, Product
Mobile Phone
Email
K. F.
Owner
Mobile Phone
Email
A. P.
Content Marketing Director
Mobile Phone
Email
B. K.
Director Of Finance
Mobile Phone
Email

Kustomer Employee Metrics

100%

50%

0%

2026

2025

Engineering
Sales
Customer Success
Solutions Engineering
Business Development
Other
Program & Project Management
Information Technology

Contact profiles from Kustomer

Name

Title

Contact

Location

Last Update

R. B.
COO
Mobile Phone
Email
United Kingdom, England
May 08, 2026
T. L.
Chief Of Staff To The Chief Executive Officer & Chief People Officer
Mobile Phone
Email
Aug 16, 2026
K. F.
Owner
Mobile Phone
Email
United Arab Emirates
Apr 02, 2026
A. A. J.
Vp Of Customer Experience
Mobile Phone
Email
Aug 12, 2026
A. F.
Head Of Sales, Emea
Mobile Phone
Email
United Kingdom, England
Sep 01, 2026
S. N.
Head Of Engineering, Product
Mobile Phone
Email
India, Tamil Nadu
Aug 23, 2026
A. P.
Content Marketing Director
Mobile Phone
Email
Jan 29, 2025
B. K.
Director Of Finance
Mobile Phone
Email
Oct 23, 2024
S. M.
Director
Mobile Phone
Email
Oct 16, 2024
R. O.
Bdr Manager
Mobile Phone
Email
Jun 26, 2026

Frequently Asked Questions

What is Kustomer known for?

Kustomer operates in the Software Development industry. You can contact Kustomer's main corporate office by phone at

+1-212-497-****

. Explore Kustomer's company overview page for more information.

What is Kustomer's most common email format?

Kustomer employees' email format typically follows the pattern of First.Last@kustomer.com. Trying to find reliable and up-to-date employee contact data? Find more Kustomer email formats with LeadIQ.

How many employees does Kustomer have currently?

Kustomer has approximately 284 employees as of August 2026. These team members are located across 5 continents, including North America, Asia and Europe.

Who are Kustomer's key employees and leadership?

As of August 2026, Kustomer's key employees include:

COO: R. B.
Chief Of Staff To The Chief Executive Officer & Chief People Officer: T. L.
Vp Of Customer Experience: A. A. J.
Head Of Sales, Emea: A. F.
Head Of Engineering, Product: S. N.

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Kustomer Employee Directory

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