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AI-Powered Customer Service Solutions Kustomer offers AI-powered customer service solutions that are transforming the way businesses interact with their customers. The advancements in AI technology present an opportunity for Kustomer to position itself as a leading provider of innovative customer service tools, making it an attractive choice for businesses looking to enhance their customer experience.

Expansion Through Strategic Integrations Kustomer's integration with platforms like WhatsApp demonstrates its commitment to expanding its reach and providing seamless customer interactions across various channels. This strategic move opens up new sales opportunities by offering businesses the ability to engage with customers on popular messaging platforms, tapping into a broader market segment.

Recent Product Launches Driving Business Efficiency The recent launches of Kustomer IQ Agent Assist and KIQ Customer Assist highlight Kustomer's focus on developing cutting-edge AI solutions that drive business efficiency. These new products enable businesses to streamline their customer service processes and enhance agent productivity, making Kustomer a compelling choice for companies seeking to optimize their operations and improve customer satisfaction.

Acquisition by Metaflight Enhancing Credibility Metaflight's acquisition of Kustomer for $1 billion not only signifies Kustomer's value in the market but also enhances its credibility as a trusted CRM platform. This acquisition presents an opportunity for Kustomer to leverage Metaflight's resources and expertise to further strengthen its position in the industry, potentially leading to increased sales growth and market recognition.

Revenue Growth and Funding Strength With a revenue ranging from $50 million to $100 million and a funding of $60 million, Kustomer demonstrates financial stability and growth potential. This financial strength positions Kustomer as a reliable partner for businesses looking for long-term solutions, presenting an opportunity for sales professionals to leverage Kustomer's stability to attract and retain clients.

Similar companies to Kustomer

Kustomer Tech Stack

Kustomer uses 8 technology products and services including LiveIntent, Atlassian, Amazon Connect, and more. Explore Kustomer's tech stack below.

  • LiveIntent
    Advertising
  • Atlassian
    Application Development & Management
  • Amazon Connect
    Contact Center Solutions
  • Unpkg
    Content Delivery Network
  • PostgreSQL
    Database
  • Priority Hints
    Performance
  • Node.js
    Programming Languages
  • Xactly
    Sales Performance Management

Media & News

Kustomer's Email Address Formats

Kustomer uses at least 1 format(s):
Kustomer Email FormatsExamplePercentage
First.Last@kustomer.comJohn.Doe@kustomer.com
74%
First@kustomer.comJohn@kustomer.com
18%
Last@kustomer.comDoe@kustomer.com
7%
FLast@kustomer.comJDoe@kustomer.com
1%

Frequently Asked Questions

Where is Kustomer's headquarters located?

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Kustomer's main headquarters is located at 830 Morris Tpke 4th Floor Short Hills, New Jersey 07901 US. The company has employees across 5 continents, including North AmericaAsiaEurope.

What is Kustomer's phone number?

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You can contact Kustomer's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Kustomer's official website and social media links?

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Kustomer's official website is kustomer.com and has social profiles on LinkedIn.

How much revenue does Kustomer generate?

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As of October 2024, Kustomer's annual revenue reached $75M.

What is Kustomer's SIC code NAICS code?

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Kustomer's SIC code is 5045 - Computers and Computer Peripheral Equipment and Software NAICS code is 5112 - Software Publishers.

How many employees does Kustomer have currently?

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As of October 2024, Kustomer has approximately 229 employees across 5 continents, including North AmericaAsiaEurope. Key team members include Chief Executive Officer: B. B.Chief Marketing Officer: G. L.Chief Customer Officer: L. G.. Explore Kustomer's employee directory with LeadIQ.

What industry does Kustomer belong to?

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Kustomer operates in the Software Development industry.

What technology does Kustomer use?

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Kustomer's tech stack includes LiveIntentAtlassianAmazon ConnectUnpkgPostgreSQLPriority HintsNode.jsXactly.

What is Kustomer's email format?

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Kustomer's email format typically follows the pattern of . Find more Kustomer email formats with LeadIQ.

How much funding has Kustomer raised to date?

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As of October 2024, Kustomer has raised $60M in funding. The last funding round occurred on May 16, 2023 for $60M.
Kustomer

Kustomer

Software DevelopmentNew Jersey, United States201-500 Employees

Kustomer helps businesses grow by delivering exceptional customer service via phone, email, chat, text, social, messaging and more. Kustomer enables fast, personalized, and efficient customer and agent experiences using complete customer visibility, seamless omnichannel conversations, intelligent automation and easy, no-code customization to adapt to change. See why growing brands use Kustomer to build the enduring customer relationships that drive better business results at http://ow.ly/UZ5X50HV0ov

Section iconCompany Overview

Headquarters
830 Morris Tpke 4th Floor Short Hills, New Jersey 07901 US
Phone number
SIC Code
5045 - Computers and Computer Peripheral Equipment and Software
NAICS Code
5112 - Software Publishers
Employees
201-500

Section iconFunding & Financials

  • $60M

    Kustomer has raised a total of $60M of funding over 7 rounds. Their latest funding round was raised on May 16, 2023 in the amount of $60M.

  • $50M$100M

    Kustomer's revenue is in the range of $50M$100M

Section iconFunding & Financials

  • $60M

    Kustomer has raised a total of $60M of funding over 7 rounds. Their latest funding round was raised on May 16, 2023 in the amount of $60M.

  • $50M$100M

    Kustomer's revenue is in the range of $50M$100M

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