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Insights

AI Customer Service Solutions Kustomer offers AI-powered customer service solutions like Kustomer IQ Agent Assist and KIQ Customer Assist, presenting sales opportunities to businesses looking to enhance customer experience through advanced technologies.

Omnichannel Customer Engagement Tools With capabilities for omnichannel engagement including WhatsApp integration and CRM Powered Proactive Messaging, Kustomer provides sales prospects with tools to improve customer interactions across various communication channels.

Acquisition by Meta Being acquired by Meta (formerly Facebook) for $1B, Kustomer's financial backing and access to Meta's ecosystem can create sales opportunities for cross-selling with Meta's products to businesses seeking comprehensive customer relationship solutions.

Adaptive Customer Service Platforms Kustomer's adaptable platform with easy, no-code customization and a 'kustomer-support' channel in its Slack Community allows for tailored customer service solutions, attracting sales prospects looking for flexibility and tailored support.

Market Positioning and Growth As a mid-sized company with a revenue of $50M - $100M, Kustomer competes with similar companies like Intercom and Zendesk, presenting sales opportunities for businesses seeking innovative customer service solutions from established yet agile firms.

Kustomer Tech Stack

Kustomer uses 8 technology products and services including LiveIntent, Atlassian, Amazon Connect, and more. Explore Kustomer's tech stack below.

  • LiveIntent
    Advertising
  • Atlassian
    Application Development & Management
  • Amazon Connect
    Contact Center Solutions
  • Unpkg
    Content Delivery Network
  • PostgreSQL
    Database
  • Priority Hints
    Performance
  • Node.js
    Programming Languages
  • Xactly
    Sales Performance Management

Media & News

Kustomer's Email Address Formats

Kustomer uses at least 1 format(s):
Kustomer Email FormatsExamplePercentage
first.last@kustomer.comJohn.Doe@kustomer.com
69%
first@kustomer.comJohn@kustomer.com
21%
last@kustomer.comDoe@kustomer.com
9%
flast@kustomer.comJDoe@kustomer.com
1%

Frequently Asked Questions

Where is Kustomer's headquarters located?

Minus sign iconPlus sign iconKustomer's main headquarters is located at 830 Morris Tpke 4th Floor Short Hills, New Jersey 07901 US. The company has employees across 5 continents, including North AmericaAsiaEurope.

What is Kustomer's phone number?

Minus sign iconPlus sign icon You can contact Kustomer's main corporate office by phone at +1-212-497-1188. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Kustomer's official website and social media links?

Minus sign iconPlus sign iconKustomer's official website is kustomer.com and has social profiles on LinkedIn.

How much revenue does Kustomer generate?

Minus sign iconPlus sign icon As of July 2024, Kustomer's annual revenue reached $75M.

What is Kustomer's SIC code NAICS code?

Minus sign iconPlus sign iconKustomer's SIC code is 5045 - Computers and Computer Peripheral Equipment and Software NAICS code is 5112 - Software Publishers.

How many employees does Kustomer have currently?

Minus sign iconPlus sign iconAs of July 2024, Kustomer has approximately 208 employees across 5 continents, including North AmericaAsiaEurope. Key team members include Chief Executive Officer: B. B.COO: R. B.Chief Of Staff To The Ceo & Chief People Officer: T. L. S.. Explore Kustomer's employee directory with LeadIQ.

What industry does Kustomer belong to?

Minus sign iconPlus sign iconKustomer operates in the Software Development industry.

What technology does Kustomer use?

Minus sign iconPlus sign iconKustomer's tech stack includes LiveIntentAtlassianAmazon ConnectUnpkgPostgreSQLPriority HintsNode.jsXactly.

What is Kustomer's email format?

Minus sign iconPlus sign iconKustomer's email format typically follows the pattern of . Find more Kustomer email formats with LeadIQ.

How much funding has Kustomer raised to date?

Minus sign iconPlus sign icon As of July 2024, Kustomer has raised $60M in funding. The last funding round occurred on May 16, 2023.
Kustomer

Kustomer

Software DevelopmentNew Jersey, United States201-500 Employees

Kustomer helps businesses grow by delivering exceptional customer service via phone, email, chat, text, social, messaging and more. Kustomer enables fast, personalized, and efficient customer and agent experiences using complete customer visibility, seamless omnichannel conversations, intelligent automation and easy, no-code customization to adapt to change. See why growing brands use Kustomer to build the enduring customer relationships that drive better business results at http://ow.ly/UZ5X50HV0ov

Section iconCompany Overview

Headquarters
830 Morris Tpke 4th Floor Short Hills, New Jersey 07901 US
Phone number
+1-212-497-1188
Website
kustomer.com
SIC Code
5045 - Computers and Computer Peripheral Equipment and Software
NAICS Code
5112 - Software Publishers
Employees
201-500

Section iconMedia & News

Section iconFunding & Financials

  • $60M

    Kustomer has raised a total of $60M of funding over 7 rounds. Their latest funding round was raised on May 16, 2023.

  • $50M$100M

    Kustomer's revenue is in the range of $50M$100M

Section iconFunding & Financials

  • $60M

    Kustomer has raised a total of $60M of funding over 7 rounds. Their latest funding round was raised on May 16, 2023.

  • $50M$100M

    Kustomer's revenue is in the range of $50M$100M

Company Leadership

Employee Directory

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