Insights

Innovative AI Solutions Kustomer offers cutting-edge AI-native Customer Service platforms, featuring advanced AI Agents and innovative pricing models. This positions Kustomer as a leading provider of AI-driven customer service solutions, appealing to businesses looking to enhance customer interactions through automation.

Omnichannel Engagement With Kustomer's seamless omnichannel communication capabilities, businesses can ensure consistent and personalized interactions across various channels such as phone, email, chat, and social messaging. This offers sales professionals an opportunity to pitch Kustomer to companies seeking to unify customer experiences across multiple touchpoints.

CRM Integration with WhatsApp Kustomer's integration with WhatsApp, a popular messaging platform, opens up new possibilities for businesses to engage with customers where they are most active. Sales representatives can leverage this feature to target companies looking to enhance their customer communication strategies by reaching users on WhatsApp.

Proactive Customer Engagement Kustomer's CRM Powered Proactive Messaging and KIQ Customer Assist tools empower businesses to engage customers proactively and efficiently. Sales teams can highlight these capabilities to organizations aiming to boost customer engagement and drive business efficiency through AI-powered solutions.

Recent Acquisitions and Financing Following Metaflight's acquisition of Kustomer for $1B and Kustomer's funding of $60M, the company showcases stability and growth potential. Sales professionals can leverage Kustomer's financial backing and acquisition by Meta to instill confidence in potential clients regarding the company's trajectory and future innovations.

Kustomer Tech Stack

Kustomer uses 8 technology products and services including AdRoll, AWS Lambda, Amazon Connect, and more. Explore Kustomer's tech stack below.

  • AdRoll
    Advertising
  • AWS Lambda
    Big Data Processing
  • Amazon Connect
    Contact Center Solutions
  • Unpkg
    Content Delivery Network
  • Solr
    Database
  • Priority Hints
    Performance
  • C++
    Programming Languages
  • Signals
    Sales Enablement

Media & News

Kustomer's Email Address Formats

Kustomer uses at least 1 format(s):
Kustomer Email FormatsExamplePercentage
First.Last@kustomer.comJohn.Doe@kustomer.com
74%
First@kustomer.comJohn@kustomer.com
18%
Last@kustomer.comDoe@kustomer.com
7%
FLast@kustomer.comJDoe@kustomer.com
1%

Frequently Asked Questions

Where is Kustomer's headquarters located?

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Kustomer's main headquarters is located at 830 Morris Tpke 4th Floor Short Hills, New Jersey 07901 US. The company has employees across 5 continents, including North AmericaAsiaEurope.

What is Kustomer's phone number?

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You can contact Kustomer's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Kustomer's official website and social media links?

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Kustomer's official website is kustomer.com and has social profiles on LinkedIn.

How much revenue does Kustomer generate?

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As of December 2024, Kustomer's annual revenue reached $75M.

What is Kustomer's SIC code NAICS code?

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Kustomer's SIC code is 5045 - Computers and Computer Peripheral Equipment and Software NAICS code is 5112 - Software Publishers.

How many employees does Kustomer have currently?

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As of December 2024, Kustomer has approximately 247 employees across 5 continents, including North AmericaAsiaEurope. Key team members include Chief Executive Officer: B. B.Chief Marketing Officer: G. L.Chief Sales Officer (cso): A. B.. Explore Kustomer's employee directory with LeadIQ.

What industry does Kustomer belong to?

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Kustomer operates in the Software Development industry.

What technology does Kustomer use?

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Kustomer's tech stack includes AdRollAWS LambdaAmazon ConnectUnpkgSolrPriority HintsC++Signals.

What is Kustomer's email format?

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Kustomer's email format typically follows the pattern of . Find more Kustomer email formats with LeadIQ.

How much funding has Kustomer raised to date?

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As of December 2024, Kustomer has raised $60M in funding. The last funding round occurred on May 16, 2023 for $60M.
Kustomer

Kustomer

Software DevelopmentNew Jersey, United States201-500 Employees

Kustomer helps businesses grow by delivering exceptional customer service via phone, email, chat, text, social, messaging and more. Kustomer enables fast, personalized, and efficient customer and agent experiences using complete customer visibility, seamless omnichannel conversations, intelligent automation and easy, no-code customization to adapt to change. See why growing brands use Kustomer to build the enduring customer relationships that drive better business results at http://ow.ly/UZ5X50HV0ov

Section iconCompany Overview

Headquarters
830 Morris Tpke 4th Floor Short Hills, New Jersey 07901 US
Phone number
SIC Code
5045 - Computers and Computer Peripheral Equipment and Software
NAICS Code
5112 - Software Publishers
Employees
201-500

Section iconMedia & News

Section iconFunding & Financials

  • $60M

    Kustomer has raised a total of $60M of funding over 7 rounds. Their latest funding round was raised on May 16, 2023 in the amount of $60M.

  • $50M$100M

    Kustomer's revenue is in the range of $50M$100M

Section iconFunding & Financials

  • $60M

    Kustomer has raised a total of $60M of funding over 7 rounds. Their latest funding round was raised on May 16, 2023 in the amount of $60M.

  • $50M$100M

    Kustomer's revenue is in the range of $50M$100M

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