Laivly
Software DevelopmentManitoba, Canada51-200 Employees
Laivly is a mid-sized software development company based in Winnipeg, Manitoba, focusing on helping brands operationalize AI in the contact center through its Sidd platform. Sidd is designed to translate AI into measurable results by integrating with existing customer service operations and tailored to align with a brand's unique processes and goals. This approach aims to turn AI into an everyday driver of data, consistency, and customer satisfaction in support interactions. In August 2025, Laivly announced a collaboration with ProcedureFlow to blend visual guidance with AI capabilities, enabling contact center teams to deliver faster, more accurate, and more consistent customer experiences.