Lightico

Software DevelopmentNew York, United States51-200 Employees

Lightico provides an AI-powered journey orchestration platform that sits atop the enterprise tech stack to digitize and automate customer journeys across the lifecycle. As a front-end orchestration layer, it integrates with existing core systems, enabling business teams to design, launch, and manage compliant digital journeys across both assisted and self-service channels without multi-year IT programs. The platform aims to accelerate onboarding and servicing, reduce operating costs, and improve conversion and completion rates while ensuring compliance by design across channels. The company targets regulated industries—such as banking, auto finance, insurance, utilities, telecoms, and hiring compliance—where it helps manage complex customer interactions securely and in a compliant manner. Based in New York City, Lightico is a mid-sized software developer serving global enterprises; in 2025 it announced a partnership with Three to jointly address industry-specific digital challenges.

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