Strategic partnerships Likewize's global device protection platform and recent partnerships with Associated Carrier Group and Basatne MENA indicate strong collaboration opportunities with telecom carriers and regional partners to expand protection services, enabling cross-sell of warranties, upgrades, and recycling programs.

AI and CX expansion The acquisition of Speedperform to bolster AI-driven customer support, plus plans for an innovation lab focused on AI, ML, AR and NLP, signal a growing capability to offer smarter self-service, faster claim resolution, and premium tech support as differentiators to enterprise clients.

Sustainability offerings Joint launch of Upgrade & Protect in the Middle East couples subscription-based device care with sustainability, presenting a replicable model for carriers and retailers seeking platform-driven, eco-friendly protection programs that can be rolled out to other regions.

Scale and reach With 30+ countries, 250 million problems resolved annually, and a customer base touching roughly a billion end-customers, Likewize offers vast cross-sell potential across insurance, warranty, repairs, trade-ins, and recycling, appealing to large brands and financial institutions seeking end-to-end tech lifecycle services.

Leadership and modernization New CEO appointment and a modernization push, including a Bristol innovation lab and ongoing tech stack investments (AWS, Kubernetes, Terraform, DevOps practices), present a compelling narrative for clients prioritizing digital modernization, data-driven risk management, and scalable protection programs.