LimeChat Employee Directory
Software DevelopmentKarnataka, India51-200 Employees
LimeChat, based in Bangalore, develops software that helps e-commerce brands sell, support, and market through WhatsApp. It has worked with more than 300 brands, including HUL, ITC, Mamaearth, Wow Skin Science, Neemans Shoes, and Snitch, indicating broad experience across consumer-focused categories. The company frames WhatsApp as a channel that can account for more than 10% of online revenue by lowering customer acquisition costs and improving customer retention. Its offerings center on automated, AI-assisted conversational experiences, campaigns that reach customers on WhatsApp without spamming, and a CRM tailored to e-commerce needs, coupled with effective WhatsApp advertising. LimeChat also provides tailored consultations to help brands optimize their WhatsApp-based interactions. A notable recent development is a January 2024 collaboration with Microsoft to launch an AI-powered chatbot for e-commerce support.
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