Insights

Omnichannel AI As part of Capacity, Linc offers a unified omnichannel automation platform with intelligent virtual agents, agent enablement, and process automation across chat, SMS, voice, web, email and more; Capacity serves nearly 20,000 companies worldwide, presenting cross-sell opportunities within its existing base and a strong case to consolidate fragmented support tools for customers seeking a single AI-powered automation layer.

AI Solutions Capacity emphasizes practical and generative AI to reduce support costs and improve knowledge access; target conversations with buyers evaluating ROI from AI-powered support, enabling instant deployment of virtual agents and automation to boost efficiency and customer satisfaction.

Channel Migration Position Capacity as a migration path for organizations using multiple support tools such as Zendesk or Intercom to a single, AI-enabled platform, highlighting reduced complexity, better data integration, and improved agent productivity.

Midmarket Focus Linc’s size profile suggests midmarket growth potential; tailor outreach to growing midmarket teams needing scalable automation with lower IT burden, easier deployment, and faster time-to-value.

Cross Sell Opportunities Leverage Capacity’s broad capabilities—intelligent virtual agents, employee enablement, and automated workflows—to expand within Capacity’s customer base or Linc’s network, targeting sectors with high support volume and a need for cost containment and enhanced knowledge access.

Linc Tech Stack

Linc uses 8 technology products and services including Zoho PageSense, NitroPack, LottieFiles, and more. Explore Linc's tech stack below.

  • Zoho PageSense
    A/B Testing
  • NitroPack
    Caching
  • LottieFiles
    Design
  • Chart.js
    Javascript Graphics
  • Keras
    Machine Learning
  • pandas python
    Machine Learning
  • Cypress.io
    Testing And Qa
  • YouTube
    Video Players

Media & News

Linc's Email Address Formats

Linc uses at least 2 format(s):
Linc Email FormatsExamplePercentage
First@letslinc.comJohn@letslinc.com
66%
First.Last@letslinc.comJohn.Doe@letslinc.com
24%
Last@letslinc.comDoe@letslinc.com
10%
First.Last@capacity.comJohn.Doe@capacity.com
88%
Last@capacity.comDoe@capacity.com
8%
First@capacity.comJohn@capacity.com
4%

Frequently Asked Questions

Where is Linc's headquarters located?

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Linc's main headquarters is located at University City, Missouri 63130 United States. The company has employees across 3 continents, including North AmericaAsiaEurope.

What is Linc's phone number?

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You can contact Linc's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Linc's stock symbol?

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Linc is a publicly traded company; the company's stock symbol is LCLN.

What is Linc's official website and social media links?

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Linc's official website is capacity.com and has social profiles on LinkedInCrunchbase.

What is Linc's NAICS code?

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Linc's NAICS code is 51 - Information.

How many employees does Linc have currently?

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As of June 2026, Linc has approximately 45 employees across 3 continents, including North AmericaAsiaEurope. Key team members include Cto: E. E.Chief Al Scientist / Director Of Al Engineering: L. Z.Chief Al Scientist / Director Of Al Engineering: Y. S.. Explore Linc's employee directory with LeadIQ.

What industry does Linc belong to?

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Linc operates in the Technology, Information and Media industry.

What technology does Linc use?

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Linc's tech stack includes Zoho PageSenseNitroPackLottieFilesChart.jsKeraspandas pythonCypress.ioYouTube.

What is Linc's email format?

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Linc's email format typically follows the pattern of First@letslinc.com. Find more Linc email formats with LeadIQ.

When was Linc founded?

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Linc was founded in 2016.

Linc

Technology, Information and MediaMissouri, United States11-50 Employees

Linc is a technology company based in University City, Missouri, with 11-50 employees. It was acquired by Capacity in 2024 and is now part of Capacity's omnichannel support automation platform; the Linc LinkedIn page has been inactive since the acquisition. Capacity provides solutions for intelligent virtual agents, employee enablement, agent assist, and process automation, serving nearly 20,000 companies worldwide. The platform automates customer support across channels such as chat, SMS, voice, web, and email within a single system. The company operates in the Technology, Information and Media industry, and its website is capacity.com.

Section iconCompany Overview

Headquarters
University City, Missouri 63130 United States
Phone number
Stock Symbol
LCLN
NAICS Code
51 - Information
Founded
2016
Employees
11-50

Section iconFunding & Financials

  • $10M$25M

    Linc's revenue is estimated to be in the range of $10M$25M

Section iconFunding & Financials

  • $10M$25M

    Linc's revenue is estimated to be in the range of $10M$25M

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