ListenTrust
Telephone Call CentersMaine, United States201-500 Employees
ListenTrust operates in the telephone call center sector, delivering bilingual customer engagement that prioritizes sales outcomes and long-term customer value. The company runs a near-shore contact center in Mexico, offering cost-effective, high-quality support compared with domestic options. It combines AI-driven insights with human interaction to create personalized experiences that aim to yield measurable ROI. Based in Gray, Maine, ListenTrust positions itself as a specialist in culturally fluent interactions for both English and Spanish-speaking customers. The organization emphasizes the integration of talent, technology, and cultural expertise to optimize engagement and business outcomes for its clients. In terms of industry engagement, it has participated in industry events such as the Conversion Summit in San Diego in 2019.