Loop Customer Management Employee Directory
UtilitiesEngland, United Kingdom51-200 Employees
Loop Customer Management is a utilities-focused service provider based in Bradford, West Yorkshire, United Kingdom. Originating in April 2000 from within the Kelda Group, it originated to deliver managed customer services to its sister company Yorkshire Water, and has since grown to support a broader client base through contact centre operations and billing and income services. The company positions itself as a local managed services partner for utility operations, emphasizing a supportive workplace and formal accreditation programs, including ISO 9001 and a government standard for Customer Service Excellence. Loop employs a sizable workforce at its Bradford office and has earned recognition for workplace quality through multiple listings and awards, reflecting its emphasis on people and service standards. A recent development noted is its recognition as a Top 20 Gold Investors in People accredited employer, highlighting its continued focus on staff development in the context of its service delivery.
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