Loyalty360
Industry AssociationsOhio, United States11-50 Employees
Loyalty360 is an association focused on customer loyalty, based in Cincinnati, Ohio. It gathers loyalty-focused professionals from technology vendors, service providers, and brands to share resources and networks and to receive guidance from industry thought leaders and peers on loyalty practices. The organization serves as a source of research, best practices, and opportunities to connect, helping members understand loyalty and design programs that engage both customers and employees and strengthen relationships. Loyalty360 also manages Loyalty Management Magazine and the Loyalty Expo conference, positioning itself as a hub for loyalty knowledge and events. Based in Cincinnati, it is a mid-sized association serving professionals seeking loyalty insights. In May 2026, Loyalty360 participated in the Loyalty Expo, where ITA Group earned Best in Class recognition for Customer Loyalty Technology.