Insights

Strong Market Position Lucidya has established itself as a leading AI-powered customer experience platform in Saudi Arabia, winning prestigious awards and securing significant funding, which indicates a solid foothold and growth potential within the MENA region.

Recent Funding & Expansion With a record-breaking USD 30 million Series B funding round and the launch of its Enterprise AI Agent platform, Lucidya is positioned for rapid scaling and product development, offering opportunities for partners interested in innovative AI-driven CX solutions.

Compliance & Security Lucidya's comprehensive security and compliance framework across SOC2, GDPR, CCPA, and Saudi frameworks highlights its appeal to enterprise clients prioritizing data privacy and regulatory adherence, easing potential integration concerns.

Technological Innovation The company's in-house developed NLU capabilities and proprietary AI tools enable personalized customer experiences at scale, presenting opportunities for sales collaborations with organizations seeking cutting-edge CX technology.

Growth Opportunities Targeting mid-sized to large enterprises across industries, Lucidya’s expansion into AI platform solutions and its active presence at industry events suggest strong prospects for upselling and new client acquisition in digital transformation initiatives.

Lucidya | لوسيديا Tech Stack

Lucidya | لوسيديا uses 8 technology products and services including Storylane, NetSuite, MoEngage, and more. Explore Lucidya | لوسيديا's tech stack below.

  • Storylane
    Customer Experience Management
  • NetSuite
    E-commerce
  • MoEngage
    Marketing Automation
  • Microsoft Office
    Office Suites
  • Yoast SEO Premium
    Search Engines
  • NIST Cybersecurity Framework
    Security
  • Animate.css
    UI Frameworks
  • Microsoft IIS
    Web Servers

Media & News

Lucidya | لوسيديا's Email Address Formats

Lucidya | لوسيديا uses at least 1 format(s):
Lucidya | لوسيديا Email FormatsExamplePercentage
FLast@lucidya.comJDoe@lucidya.com
90%
Last@lucidya.comDoe@lucidya.com
6%
First@lucidya.comJohn@lucidya.com
4%

Frequently Asked Questions

Where is Lucidya | لوسيديا's headquarters located?

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Lucidya | لوسيديا's main headquarters is located at Riyadh, Riyadh 13522 Saudi Arabia. The company has employees across 4 continents, including AsiaAfricaNorth America.

What is Lucidya | لوسيديا's official website and social media links?

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Lucidya | لوسيديا's official website is lucidya.com and has social profiles on LinkedInCrunchbase.

What is Lucidya | لوسيديا's NAICS code?

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Lucidya | لوسيديا's NAICS code is 5112 - Software Publishers.

How many employees does Lucidya | لوسيديا have currently?

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As of June 2026, Lucidya | لوسيديا has approximately 344 employees across 4 continents, including AsiaAfricaNorth America. Key team members include Chief Commercial Officer: M. A. S.Chief Financial Officer: C. S. D.Vice President And Head Of Product: A. S.. Explore Lucidya | لوسيديا's employee directory with LeadIQ.

What industry does Lucidya | لوسيديا belong to?

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Lucidya | لوسيديا operates in the Software Development industry.

What technology does Lucidya | لوسيديا use?

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Lucidya | لوسيديا's tech stack includes StorylaneNetSuiteMoEngageMicrosoft OfficeYoast SEO PremiumNIST Cybersecurity FrameworkAnimate.cssMicrosoft IIS.

What is Lucidya | لوسيديا's email format?

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Lucidya | لوسيديا's email format typically follows the pattern of FLast@lucidya.com. Find more Lucidya | لوسيديا email formats with LeadIQ.

How much funding has Lucidya | لوسيديا raised to date?

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As of June 2026, Lucidya | لوسيديا has raised $30M in funding. The last funding round occurred on Jul 14, 2025 for $30M.

When was Lucidya | لوسيديا founded?

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Lucidya | لوسيديا was founded in 2016.

Lucidya | لوسيديا

Software DevelopmentRiyadh, Saudi Arabia201-500 Employees

Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.

Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.
Lucidya maintains uncompromising data encryption and security through full compliance with SOC2, GDPR, US privacy laws (CCPA/CPRA and others), and NIST CSF, as well as Saudi PDPL and NCA frameworks for companies with MENA presence.

Section iconCompany Overview

Headquarters
Riyadh, Riyadh 13522 Saudi Arabia
NAICS Code
5112 - Software Publishers
Founded
2016
Employees
201-500

Section iconFunding & Financials

  • $30M

    Lucidya | لوسيديا has raised a total of $30M of funding over 5 rounds. Their latest funding round was raised on Jul 14, 2025 in the amount of $30M.

  • $10M$25M

    Lucidya | لوسيديا's revenue is estimated to be in the range of $10M$25M

Section iconFunding & Financials

  • $30M

    Lucidya | لوسيديا has raised a total of $30M of funding over 5 rounds. Their latest funding round was raised on Jul 14, 2025 in the amount of $30M.

  • $10M$25M

    Lucidya | لوسيديا's revenue is estimated to be in the range of $10M$25M

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