Sprinklr
Software DevelopmentNew York, United States1001-5000 Employees
Sprinklr offers an AI-native platform for Unified Customer Experience Management, designed to help brands coordinate interactions across every customer touchpoint at scale. By blending human judgment with the speed of AI, the platform supports personalized, seamless, and efficient engagements that aim to build trust and loyalty. It unifies data across core customer-facing functions—social media management, marketing, advertising, customer feedback, and omnichannel contact center management—enabling enterprises to break down silos and act on real-time insights. Headquartered in New York, New York, Sprinklr serves a large enterprise customer base, including Microsoft, P&G, and Samsung, with more than 1,900 enterprises relying on its platform and a substantial share of the Fortune 100. In June 2026, Sprinklr announced LLM Insights to help brands understand and influence how they are represented in AI- and LLM-generated answers.